Every Monday, we pull back the curtain on what’s shipping in Workato Enterprise MCP.
This Week: Four New MCP Servers for Documents, Files, and Commerce
Four new pre-built MCP servers are live today — Google Docs, Google Drive, Stripe Billing Operations, and Shopify Orders & Fulfillment.
This week’s theme: agents that can read, organize, and act in the systems where knowledge lives and money moves.
What’s New
Google Docs — 11 tools
Complete document access with a review-first design. Read content, surface open comments and pending suggestions, draft edits, resolve threads, and find @mentions — without the usual tab-switching that breaks your flow. Built for the way real document collaboration works: iteratively, across reviewers, with accountability for every change.
View Google Docs documentation →
Google Drive — 17 tools
End-to-end file management across My Drive and Shared Drives. Find files by name, type, owner, date, or content. Organize into folders. Manage sharing and access permissions. Upload externally generated artifacts. Reversible lifecycle actions only — no permanent deletion.
View Google Drive documentation →
Stripe Billing Operations — 15 tools
Full billing support access: customer lookup, payment history, refunds, subscription management, invoice operations, and dispute handling. For founders and ops teams who spend 20 minutes per billing ticket navigating a dashboard that shouldn’t require navigation.
View Stripe documentation →
Shopify Orders & Fulfillment — 6 tools
Focused, opinionated access to the daily fulfillment workflow. View the unfulfilled queue, look up orders by customer, fulfill with tracking, cancel with refund and restock options, and add internal notes — all through conversation. No UI context-switching required.
View Shopify documentation →
Why These MCP Servers Matter
This release covers two categories that every enterprise runs on but rarely thinks of as agent territory: the documents where decisions get made and the systems where transactions happen.
Google Docs and Google Drive together close the content workflow loop. An agent can find a document in Drive, read its contents, surface open comments and pending suggestions, apply edits, and move the file into the right folder — all in one conversation. That’s the full document review cycle without a single tab switch.
Stripe and Shopify bring commerce operations into the same model. An agent can look up a customer’s payment history, identify the failed charge, issue a refund, check for an open dispute, and submit evidence before the deadline — in minutes, not the 20-minute Stripe Dashboard ritual it used to be.
Chain these servers with what’s already shipped — Gmail to catch the billing complaint, Salesforce to check the account, Jira to file the follow-up — and you have agents operating across the full arc of how work actually flows.
Real-World Use Cases
Google Docs: For Document-Heavy Teams
- Pre-sign-off review: “List all open comments on the Mobile Checkout PRD. Flag anything that’s been sitting more than 48 hours without a reply.”
- Pending suggestions audit: “Show me all pending suggestions in the Q1 Launch Brief. Who made them and which sections do they touch?”
- Action item tracking: “Find all @mentions in the Security Review doc that haven’t been responded to.”
- Targeted edits: “Find the section on pricing assumptions. Update the retention rate from 85% to 87% and leave a comment explaining the change.”
- Thread resolution: “Resolve the comment from Legal on section four. Add a reply confirming the PCI scope question was addressed.”
The design model: Google Docs is built for review workflows, not autonomous authoring. The agent reads, surfaces, and edits — but every write operation is targeted and explicit. Agents find the right block, make the change, and leave a comment trail. Nothing gets silently overwritten.
Google Drive: For Anyone Who Manages Files at Scale
- Board prep: “Find all documents in the Executive Shared Drive updated in the last 30 days. Show me who has access to each.”
- Access management: “Check whether the full exec team has access to the Q2 Board Deck. Share with anyone who’s missing.”
- Project organization: “Create a folder called ‘Q2 Board Prep’ in the Executive drive. Move the five files I just found into it.”
- Artifact storage: “Upload this CSV export to the Finance shared drive under the Q2 folder.”
- Daily retrieval: “Find the most recent competitive analysis. Who owns it and when was it last updated?”
The safety model: Destructive actions are reversible by design. Files go to trash, not permanent deletion. Restore is always available. The agent reads and confirms before reorganizing, and sharing operations require explicit permission levels.
Stripe Billing Operations: For Founders and Ops Teams
- Customer billing lookup: “What happened with Rebecca Chen’s last payment? Pull her full billing history.”
- Dispute triage: “Show me all open disputes. What are the deadlines and evidence requirements for each?”
- Refund processing: “Issue a refund for Marco’s duplicate charge from Tuesday. Use ‘duplicate’ as the reason.”
- Subscription management: “What plan is TechVault on? When does their current period end? What will they be charged next?”
- Invoice operations: “Void the draft invoice for Acme. Their contract terms changed.”
The SOQL-equivalent unlock: Stripe billing data is often queried in awkward ways — find the customer, click through to charges, scroll for the right one. This server eliminates that. Users describe what they need in natural language; the agent navigates the data model. For disputes specifically: the agent surfaces deadlines, pulls evidence requirements, and submits — reducing the “I forgot about this dispute” risk that costs merchants fees and customer relationships.
Shopify Orders & Fulfillment: For E-commerce Operators
- Morning queue: “What needs to ship today? Sort by oldest unfulfilled, show me item counts and days waiting.”
- Customer lookup: “Pull up all orders for sarah@email.com. What’s the status on her most recent one?”
- Cancellations: “Cancel order 1847. Refund the customer and restock the inventory.”
- Fulfillment: “Mark order 1902 as fulfilled. Tracking number is 1Z999AA10123456784, UPS.”
- Internal notes: “Add a note to order 1923: customer requested gift wrapping, include a handwritten card.”
The design model: Six tools, deliberately scoped. Shopify has hundreds of API endpoints — this server focuses on the daily fulfillment loop: see what needs to ship, handle what comes in, document what matters. The cancel_order tool handles refund and restock in one call, which eliminates the multi-step fumbling that leads to partial refund mistakes.
What Makes These Enterprise-Ready
- Verified User Access: Google Docs, Google Drive, Stripe, and Shopify execute under authenticated user identity. Every action is traceable to a specific person.
- Read-first, confirm-before-write: All servers retrieve current state before modifying anything. Agents don’t guess — they check.
- Reversible-first design: Google Drive uses trash over permanent delete. Google Docs uses comment threads over silent overwrites. Stripe and Shopify confirm order and customer state before processing refunds or cancellations.
- Managed infrastructure: Workato hosts, scales, and updates all four servers. No infrastructure to manage, no API versions to track, no keys to rotate.
- Composable: Every server chains with the others. A Google Docs review can reference files found in Drive. A Stripe dispute can be logged in Jira. A Shopify cancellation can trigger an email in Gmail.
- Audit trails: Every agent action is logged with full context — who, what, when, why.
Get Started with Workato MCP Servers
All four servers are available now for Workato customers with Enterprise MCP.
Install time: Minutes
Custom development: None
Deployment complexity: One-click activation
View Google Docs documentation →
View Google Drive documentation →
View Stripe Billing Operations documentation →
View Shopify Orders & Fulfillment documentation →
The bottom line: Other vendors are still announcing MCP roadmaps. We’re shipping production-ready servers every Monday.
See you next Monday.