New Granular RBAC Permission Settings for Conversation History and Test Mode
Agent Studio now supports granular RBAC (Role-Based Access Control) settings for Conversation History and Test Mode. Admins can precisely control which roles have access to sensitive chat records and Genie test queries, helping protect personal and organizational data.
Key details:
- Configurable access to Conversation History, which may contain sensitive user or organizational information.
- Ability to limit access to Test Mode, which allows Builders to query Genies and retrieve data from connected Knowledge Bases.
- Existing customers’ permissions have been migrated; no action needed unless further customization is desired. New customers must manually grant access. By default, roles do not have access.
Updated RBAC settings are available on the Workspace Admin page under Collaborator Roles.