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Customize your Wolken ITSM and xMatters integration with the following triggers and actions.

Triggers

When this happens…

Wolken ITSM
  • New record
    New record in Wolken Software
  • New/updated record
    New/updated record in Wolken Software
  • Any other trigger you can think up

Actions

Do this…

Wolken ITSM
  • Custom action
    Custom action in (Custom)
  • Add Comment
    Add Comment to Service Request in Wolken Software
  • Create record
    Create record in Wolken Software
  • Get record details by ID
    Get record in Wolken Software
  • Search records
    Search records in Wolken Software
  • Update record
    Update record in Wolken Software
  • Upload attachment
    Add an attachment to a ServiceRequest in Wolken Software
  • Any other action you can think up

xMatters
  • Custom action
    Custom action in (Custom)
  • Create record
    Create record in xMatters
  • Delete record
    Delete record in xMatters
  • Get record details
    Get details of specific record in xMatters
  • Search records
    Search for records in xMatters
  • Upsert record
    Upsert record in xMatters
  • Any other action you can think up

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