Do everything in one place
Customize your Sendoso and Zendesk integration with the following
triggers and actions.
Triggers
When this happens…
Sendoso
- New UserNew User in Sendoso
- Updated Send AnalyticsUpdated Send Analytics in Sendoso
Any other trigger you can think up
Zendesk
- New organizationNew organization in Zendesk
- New ticketNew ticket in Zendesk
- New ticket Real-timeNew ticket in Zendesk
- New/updated records BatchTrigger processes batches of new or updated records
- New userNew user in Zendesk
- New/updated organizationNew/updated organization in Zendesk
- New/updated ticketNew/updated ticket in Zendesk
- New/updated ticket Real-timeNew/updated ticket in Zendesk
- New/updated userNew/updated user in Zendesk
Any other trigger you can think up
Actions
Do this…
Sendoso
- Add User to GroupAdd User to Group in Sendoso
- Create GroupCreate Group in Sendoso
- Create Custom TemplateCreate new Custom Template in Sendoso
- Create TouchCreate Touch in Sendoso
- Create UserCreate User in Sendoso
- Custom actionCustom action in Sendoso
- Delete GroupDelete Group in Sendoso
- Delete TouchDelete Touch in Sendoso
- Delete UserDelete User from Sendoso
- Generate eGift LinksGenerate eGift Links in Sendoso
- Get Send AnalyticsGet Send Analytics in Sendoso
- Get Send StatusGet Send Status in Sendoso
- Get Custom TemplateGet Custom Template in Sendoso
- Get Touch DetailsGet Touch Details in Sendoso
- Get UserGet User in Sendoso
- List Active TouchesList Active Touches in Sendoso
- List Possible GiftsList all possible Gifts in Sendoso
- List Group MembersList Group Members in Sendoso
- List GroupsList Groups in Sendoso
- List Sent GiftsList all sent Gifts in Sendoso
- List TemplatesList Custom Templates in Sendoso
- List UsersList Users in Sendoso
- Send GiftSend a Gift in Sendoso
- Update an existing TouchUpdate an existing Touch in Sendoso
Any other action you can think up
Zendesk
- Custom actionCustom action in Zendesk (Custom)
- Create organization membershipCreate organization membership in Zendesk
- Bulk update ticketsBulk update tickets in Zendesk
- Create/update records BatchUpsert records in Zendesk
- Solve ticketSolve ticket in Zendesk
- Create custom object recordCreate custom object record in Zendesk
- Create organizationCreate organization in Zendesk
- Create relationship recordCreate relationship record in Zendesk
- Create ticketCreate ticket in Zendesk
- Upload attachmentUpload attachment to Zendesk
- Create userCreate user in Zendesk
- Delete custom object record by IDDelete custom object record in Zendesk
- Delete relationship record by IDDelete relationship record in Zendesk
- Delete ticketDelete ticket in Zendesk
- Get custom object record by IDGet custom object record in Zendesk
- Get organization details by IDGet organization details in Zendesk
- Get organizations by external IDs BatchGet organizations in Zendesk
- Get relationship record(s) BatchGet relationship record(s) in Zendesk
- Get ticket details by IDGet ticket details in Zendesk
- Get comments for ticket BatchGet comments for a ticket in Zendesk
- Get list of tickets by external IDs BatchGet list of tickets by external IDs in Zendesk
- Get user details by IDGet user details in Zendesk
- Get list of custom object records by external IDs BatchGet custom object records in Zendesk
- List user identities BatchGet user identity details in Zendesk
- Get group by nameGet group by name group in Zendesk
- Search organization member BatchSearch for a organization member in Zendesk
- Search organizations BatchSearch for organizations in Zendesk
- Search tickets BatchSearch for tickets in Zendesk
- Search users BatchSearch for users in Zendesk
- Update custom object recordUpdate custom object record in Zendesk
- Update organizationUpdate organization in Zendesk
- Update ticketUpdate ticket in Zendesk
- Update userUpdate user in Zendesk
Any other action you can think up
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