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Customize your Google Calendar and Talkdesk integration with the following
triggers and actions.
Triggers
When this happens…
Google Calendar
- New event Real-timeNew event in Google Calendar
- New/updated event Real-timeNew/updated event in Google Calendar
Any other trigger you can think up
Talkdesk
- New Contact is Created Real-timeNew Contact is Created in Talkdesk
- Inbound Call reaches Contact Center Real-timeAn Inbound Call Reaches Contact Center
- OutBound Call Ends Real-timeOutBound Call Ends in Talkdesk
Any other trigger you can think up
Actions
Do this…
Google Calendar
- Custom actionCustom action in Google Calendar (Custom)
- Add attendees to an event BatchAdd list of attendees to an event in Google Calendar
- Create all day eventCreate all day event in Google Calendar
- Create calendarCreate calendar in Google Calendar
- Create eventCreate event in Google Calendar
- Create taskCreate task in Google Calendar
- Delete attendees from an event BatchDelete list of attendees from an event in Google Calendar
- Delete eventDelete an event in Google Calendar
- Get calendar by IDGet calendar by ID in Google Calendar
- Get event by IDGet event by ID in Google Calendar
- List calendarsList calendars in Google Calendar
- Search events BatchSearch events in Google Calendar
- Update eventUpdate event in Google Calendar
- Update taskUpdate task in Google Calendar
Any other action you can think up
Talkdesk
- Custom actionCustom action in Talkdesk Connector (Custom)
- Create CallbackCreate Callback in Talkdesk
- Create subscriptionCreate subscription in Talkdesk
- Create UserCreate a new user in Talkdesk
- Download reportDownload report in Talkdesk
- Get Contact by IDGet Contact by ID in Talkdesk
- Get subscriptionGet subscription in Talkdesk
- Get user by emailGet User by email in Talkdesk
- List queriesList queries in Talkdesk
- Update subscriptionUpdate subscription in Talkdesk
Any other action you can think up
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