Cisco Webex Teams and Wolken ITSM integrations and automations

Do everything in one place

Customize your Cisco Webex Teams and Wolken ITSM integration with the following triggers and actions.

Triggers

When this happens…

Cisco Webex Teams
  • New button submission Real-time
    New button submission in Webex Teams
  • New message Real-time
    New message in Webex Teams

    • Any other trigger you can think up

Wolken ITSM
  • New record
    New record in Wolken Software
  • New/updated record
    New/updated record in Wolken Software

    • Any other trigger you can think up

Actions

Do this…

Cisco Webex Teams
  • Custom action
    Custom action in Cisco Webex Teams (Custom)
  • Add person to room
    Add person to room
  • Create room
    Create room in Webex Teams
  • Get attachment details
    Get attachment details in Webex Teams
  • Get message details
    Get message details in Webex Teams
  • Get person details
    Get person details in Webex Teams
  • Get room details
    Get room details in Webex Teams
  • Post message
    Post message in Webex Teams
  • Update room
    Update room topic in Webex Teams

    • Any other action you can think up

Wolken ITSM
  • Custom action
    Custom action in (Custom)
  • Add Comment
    Add Comment to Service Request in Wolken Software
  • Create record
    Create record in Wolken Software
  • Get record details by ID
    Get record in Wolken Software
  • Search records
    Search records in Wolken Software
  • Update record
    Update record in Wolken Software
  • Upload attachment
    Add an attachment to a ServiceRequest in Wolken Software

    • Any other action you can think up

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