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Customize your Cisco Webex Teams and Gainsight integration with the following
triggers and actions.
Triggers
When this happens…
Cisco Webex Teams
- New button submission Real-timeNew button submission in Webex Teams
- New message Real-timeNew message in Webex Teams
Any other trigger you can think up
Gainsight
- New recordNew record in Gainsight NXT
- New records in batchNew records in batches in Gainsight NXT
- New updated recordNew/updated record in Gainsight NXT
- New updated records in batchNew/updated records in batches in Gainsight NXT
Any other trigger you can think up
Actions
Do this…
Cisco Webex Teams
- Custom actionCustom action in Cisco Webex Teams (Custom)
- Add person to roomAdd person to room
- Create roomCreate room in Webex Teams
- Get attachment detailsGet attachment details in Webex Teams
- Get message detailsGet message details in Webex Teams
- Get person detailsGet person details in Webex Teams
- Get room detailsGet room details in Webex Teams
- Post messagePost message in Webex Teams
- Update roomUpdate room topic in Webex Teams
Any other action you can think up
Gainsight
- Create company record/sCreate company record/s in Gainsight NXT
- Custom actionCustom action in Gainsight NXT
- Get record detailsGet record details by ID in Gainsight NXT
- Get upsert request statusGet upsert request status in Gainsight NXT by status ID
- Search recordsSearch records in Gainsight NXT
- Update company record/sUpdate company record/s in Gainsight NXT
- Upsert persons in bulkUpsert persons in bulk in Gainsight NXT
- Upsert personUpsert person in Gainsight NXT
Any other action you can think up
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