Active Directory and Freshservice integrations and automations

Seamlessly connect Active Directory and Freshservice. Automate workflows, and boost efficiency with Workato.

Ratings

4.9

Peer Insights™

100%

Customer Recommendation

Total

100+

active users

Avg

2 min

to connect

Custom connections

Available

via HTTP connector

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Build powerful workflows, fast

Triggers

When this happens…

Active Directory
  • New entry
    New entry in Active Directory
  • Scheduled entry search using search filter Batch
    Scheduled entry search using search filter in Active Directory
  • New/updated entry
    New/updated entry in Active Directory

    • Any other trigger you can think up

Freshservice
  • New ticket
    New ticket in Freshservice
  • New/updated ticket
    New or updated ticket in Freshservice

    • Any other trigger you can think up

Actions

Do this…

Active Directory
  • Add entry
    Add entry in Active Directory
  • Add group
    Add group in Active Directory
  • Add user
    Add user in Active Directory
  • Add user to group
    Add user to group in Active Directory
  • Delete entry
    Deletes an entry in Active Directory
  • Disable a user account
    Disable user in Active Directory
  • Move user to Organizational unit
    Move user to Organizational unit in Active Directory
  • Remove user from group
    Remove user from group in Active Directory
  • Rename entry
    Rename entry in Active Directory
  • Search entries Batch
    Search entries in Active Directory
  • Search groups Batch
    Search groups in Active Directory
  • Search users Batch
    Search users in Active Directory
  • Set password to User
    Set user password in Active Directory
  • Update entry
    Update entry in Active Directory
  • Update user
    Update user in Active Directory

    • Any other action you can think up

Freshservice
  • Custom action
    Custom action in Freshservice (Custom)
  • Create agent
    Create agent in Freshservice
  • Create incident
    Create incident in Freshservice
  • Create onboarding request
    Create onboarding request in Freshservice
  • Create requester
    Create requester in Freshservice
  • Create service request
    Create service request in Freshservice
  • Create task
    Create a Task in Freshservice
  • Create ticket
    Create a Ticket in Freshservice
  • Delete task
    Delete a Task in Freshservice
  • Get agent details
    Get Agent details by ID in Freshservice
  • List agent fields
    List agent fields in Freshservice
  • List service items
    List service items in Freshservice
  • List onboarding form fields
    List onboarding form fields in Freshservice
  • Get requester details
    Get requester by ID in Freshservice
  • List requester fields
    List requester fields in Freshservice
  • Get task by ID
    Get a Task by id in Freshservice
  • Get ticket by ID
    Get a Ticket in Freshservice
  • List tasks
    List Tasks in Freshservice
  • List ticket form fields
    List ticket form fields in Freshservice
  • List tickets
    List tickets in Freshservice
  • Move ticket
    Move Ticket in Freshservice
  • Restore ticket
    Restore Ticket in Freshservice
  • Search agents
    Search agents in Freshservice
  • Search requesters
    Search requesters in Freshservice
  • Search tickets
    Search tickets in Freshservice
  • Update requester
    Update requester in Freshservice
  • Update task
    Update a Task in Freshservice
  • Update ticket
    Update a Ticket in Freshservice

    • Any other action you can think up

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