Why you should automate with Twilio
Why these integrations and automations matter:Make it easier than ever to reach your customers. Integrate Twilio with other customer service and communication platforms to automatically send texts or make calls from other platforms.
Update customers.When customers contact support, they’re hoping for a fast resolution. If you can’t offer one immediately, you may need to call them back. Integrate Twilio with a customer service platform like ServiceNow to call customers when you close their issues.