ServiceNow and Workbot for Slack integrations and automations

Seamlessly connect ServiceNow and Workbot for Slack. Automate workflows, and boost efficiency with Workato.

Ratings

4.9

Peer Insights™

100%

Customer Recommendation

Total

100+

active users

Avg

2 min

to connect

Custom connections

Available

via HTTP connector

Market leaders run on Workato

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Build powerful workflows, fast

Triggers

When this happens…

ServiceNow
  • New record
    New record in a table in ServiceNow
  • New record Real-time
    New record in a table in ServiceNow
  • New record Batch
    New record in a table in ServiceNow
  • New/updated record Batch
    New/updated record in a table in ServiceNow
  • Export new records
    Export new records in a table in ServiceNow
  • Export new/updated records
    Export new/updated records in a table in ServiceNow
  • Scheduled record search Batch
    Scheduled record search using query in ServiceNow
  • New/updated record
    New/updated record in a table in ServiceNow
  • New/updated record Real-time
    New/updated record in a table in ServiceNow

    • Any other trigger you can think up

Workbot for Slack
  • New command Real-time
    New command to Slack Workbot
  • New URL mention Real-time
    New message with URL mention from Slack
  • New dynamic menu event Real-time
    New dynamic menu event in Workbot
  • New help message trigger Real-time
    New help message to Workbot
  • New Shortcut trigger Real-time
    New shortcut to Slack Workbot
  • New event Real-time
    New event to Slack Workbot

    • Any other trigger you can think up

Actions

Do this…

ServiceNow
  • Custom action
    Custom action in ServiceNow (Custom)
  • Create record
    Create record in a table in ServiceNow
  • Create record using a template
    Create record in a table using a template in ServiceNow
  • Get attachment contents
    Get attachment contents in ServiceNow
  • Get object schema
    Get object schema from ServiceNow
  • Search records Batch
    Search for records in a table in ServiceNow
  • Search records using query Batch
    Search for records using query in a table in ServiceNow
  • Update record
    Update record in a table in ServiceNow
  • Update record using a template
    Update record in a table using a template in ServiceNow
  • Upload attachment
    Upload attachment in ServiceNow

    • Any other action you can think up

Workbot for Slack
  • Custom action
    Custom action in Workbot for Slack (Custom)
  • Open/update or push modal view
    Open/update or push a modal view as Slack Workbot
  • Delete message
    Delete message as Slack Workbot
  • Download attachment
    Download attachment from Slack Workbot
  • Return menu options
    Return menu options
  • Get user info
    Get user info by email or user ID
  • Publish App Home view
    Publish an app home view
  • Post dialog
    Post dialog for Slack Workbot
  • Post message
    Post message as Slack Workbot
  • Post command reply (old version)
    Post command reply as Slack Workbot
  • Post command reply
    Post command reply as Slack Workbot
  • Update blocks by block id
    Update blocks in messages, modal views, and App home
  • Post attachment
    Posts attachment as Slack Workbot

    • Any other action you can think up

One platform

  • Power
  • Agility
  • Speed
  • Innovation

Let’s start automating

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