Qualtrics and Talkdesk integrations and automations

Do everything in one place

Customize your Qualtrics and Talkdesk integration with the following triggers and actions.

Triggers

When this happens…

Qualtrics
  • New survey response Real-time
    New survey response in Qualtrics

    • Any other trigger you can think up

Talkdesk
  • New Contact is Created Real-time
    New Contact is Created in Talkdesk
  • Inbound Call reaches Contact Center Real-time
    An Inbound Call Reaches Contact Center
  • OutBound Call Ends Real-time
    OutBound Call Ends in Talkdesk

    • Any other trigger you can think up

Actions

Do this…

Qualtrics
  • Create mailing list
    Create mailing list in Qualtrics
  • Create reminder distribution
    Create reminder distribution Qualtrics
  • Custom action
    Custom action in Qualtrics
  • Distribute survey via email
    Distribute survey via email in Qualtrics
  • Get mailing list details
    Get mailing list by ID in Qualtrics
  • Get response details
    Get response details by ID in Qualtrics

    • Any other action you can think up

Talkdesk
  • Custom action
    Custom action in Talkdesk Connector (Custom)
  • Create Callback
    Create Callback in Talkdesk
  • Create subscription
    Create subscription in Talkdesk
  • Create User
    Create a new user in Talkdesk
  • Download report
    Download report in Talkdesk
  • Get Contact by ID
    Get Contact by ID in Talkdesk
  • Get subscription
    Get subscription in Talkdesk
  • Get user by email
    Get User by email in Talkdesk
  • List queries
    List queries in Talkdesk
  • Update subscription
    Update subscription in Talkdesk

    • Any other action you can think up

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