OpenAI and Wolken ITSM integrations and automations

Do everything in one place

Customize your OpenAI and Wolken ITSM integration with the following triggers and actions.

Triggers

When this happens…

Wolken ITSM

New record
New record in Wolken Software
New/updated record
New/updated record in Wolken Software

Any other trigger you can think up

Actions

Do this…

OpenAI

Custom action
Custom action in OpenAI (Custom)
Analyse text
Analyse text to answer user-provided questions using OpenAI
Categorize text
Classify text based on user-defined categories using OpenAI.
Send messages to OpenAI models
Send messages to OpenAI models
Draft email
Generate draft email in OpenAI
Generate text embedding
Generate text embedding in OpenAI
Generate or modify images
Generate an image using OpenAI
Moderate text
Moderate text in OpenAI
Parse text
Parse text to find specific information using OpenAI
Summarize text
Summarize text using OpenAI
Transcribe recording
Transcribe recording in OpenAI
Translate text
Translate text into a different language using OpenAI
Translate recording
Translate recording in OpenAI

Any other action you can think up

Wolken ITSM

Custom action
Custom action in (Custom)
Add Comment
Add Comment to Service Request in Wolken Software
Create record
Create record in Wolken Software
Get record details by ID
Get record in Wolken Software
Search records
Search records in Wolken Software
Update record
Update record in Wolken Software
Upload attachment
Add an attachment to a ServiceRequest in Wolken Software

Any other action you can think up

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