Gainsight and Gong.io integrations and automations

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Customize your Gainsight and Gong.io integration with the following triggers and actions.

Triggers

When this happens…

Gainsight

New record
New record in Gainsight NXT
New records in batch
New records in batches in Gainsight NXT
New updated record
New/updated record in Gainsight NXT
New updated records in batch
New/updated records in batches in Gainsight NXT

Any other trigger you can think up

Gong.io

New call Real-time
New call in Gong.io

Any other trigger you can think up

Actions

Do this…

Gainsight

Create company record/s
Create company record/s in Gainsight NXT
Custom action
Custom action in Gainsight NXT
Get record details
Get record details by ID in Gainsight NXT
Get upsert request status
Get upsert request status in Gainsight NXT by status ID
Search records
Search records in Gainsight NXT
Update company record/s
Update company record/s in Gainsight NXT
Upsert persons in bulk
Upsert persons in bulk in Gainsight NXT
Upsert person
Upsert person in Gainsight NXT

Any other action you can think up

Gong.io

Custom action
Custom action in Gong.io (Custom)
Add call
Add call in Gong.io
Add call media
Add call media in Gong.io
Post a digital interaction
Create a digital interaction in Gong.io
Get call by ID
Get call by ID in Gong.io
Search aggregated user data Batch
Search aggregated user data in Gong.io
Search call scorecards Batch
Search call scorecards in Gong.io
Search call transcripts Batch
Search call transcripts in Gong.io
Search calls Batch
Search calls in Gong.io
Search users Batch
Search users in Gong.io

Any other action you can think up

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