Do everything in one place

Customize your Freshservice and NetSuite REST integration with the following triggers and actions.

Triggers

When this happens…

Freshservice
  • New ticket
    New ticket in Freshservice
  • New/updated ticket
    New or updated ticket in Freshservice
  • Any other trigger you can think up

Actions

Do this…

Freshservice
  • Custom action
    Custom action in Freshservice (Custom)
  • Create agent
    Create agent in Freshservice
  • Create incident
    Create incident in Freshservice
  • Create onboarding request
    Create onboarding request in Freshservice
  • Create requester
    Create requester in Freshservice
  • Create service request
    Create service request in Freshservice
  • Get agent details
    Get Agent details by ID in Freshservice
  • List agent fields
    List agent fields in Freshservice
  • List service items
    List service items in Freshservice
  • List onboarding form fields
    List onboarding form fields in Freshservice
  • Get requester details
    Get requester by ID in Freshservice
  • List requester fields
    List requester fields in Freshservice
  • List ticket form fields
    List ticket form fields in Freshservice
  • Search agents
    Search agents in Freshservice
  • Search requesters
    Search requesters in Freshservice
  • Search tickets
    Search tickets in Freshservice
  • Update requester
    Update requester in Freshservice
  • Any other action you can think up

NetSuite REST
  • Custom action
    Custom action in NetSuite REST (Custom)
  • Create a record
    Create a record in NetSuite
  • Delete a record
    Delete a record in NetSuite
  • Execute RESTlet script
    Execute RESTlet script in NetSuite
  • Execute SuiteQL query Batch
    Execute SuiteQL query in NetSuite
  • Get a record by ID
    Get a record by ID in NetSuite
  • Search records
    Search records in NetSuite
  • Update a record
    Update a record in NetSuite
  • Any other action you can think up

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