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Customize your Drift and Intercom integration with the following triggers and actions.

Triggers

When this happens…

Drift
  • New object Real-time
    New object in Drift
  • Updated/deleted object Real-time
    Updated/removed object in Drift
  • Any other trigger you can think up

Intercom
  • New company Real-time
    New company in Intercom
  • New contact
    New contact in Intercom
  • New conversation
    New conversation in Intercom
  • New user
    New user in Intercom
  • Updated contact
    Updated contact in Intercom
  • Updated conversation
    Updated conversation in Intercom
  • Updated user
    Updated user in Intercom
  • Any other trigger you can think up

Actions

Do this…

Drift
  • Create record
    Create record in Drift
  • Custom action
    Custom action in Drift
  • Delete record
    Delete record in Drift
  • Get record
    Get object by ID in Drift
  • Search records
    Search records in Drift
  • Update record
    Update record in Drift
  • Any other action you can think up

Intercom
  • Custom action
    Custom action in Intercom (Custom)
  • Add conversation note
    Add conversation note in Intercom
  • Archive users
    Archive users in Intercom
  • Get conversation by ID
    Get conversation by ID in Intercom
  • Reply to conversation as user
    Reply to a conversation in Intercom
  • Search conversations by user
    Search conversations by user in Intercom
  • Search notes by user
    Search notes by user in Intercom
  • Search segments by user
    Search segments by user in Intercom
  • Search tags by user
    Search tags by user in Intercom
  • Search user
    Search user in Intercom
  • Update user
    Update user in Intercom
  • Create/update users
    Insert/update users in Intercom
  • Any other action you can think up

  • Show all 12

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