Zendesk and Zoom integration

Do everything in one place

Customize your Zendesk and Zoom integration with the following triggers and actions.

Triggers

When this happens…

Zendesk

New organization
New organization in Zendesk
New ticket
New ticket in Zendesk
New ticket Real-time
New ticket in Zendesk
New/updated records Batch
Trigger processes batches of new or updated records
New user
New user in Zendesk
New/updated organization
New/updated organization in Zendesk
New/updated ticket
New/updated ticket in Zendesk
New/updated ticket Real-time
New/updated ticket in Zendesk
New/updated user
New/updated user in Zendesk

Any other trigger you can think up

Zoom

New event Real-time
Webinar/Meeting/Cloud recording event in Zoom

Any other trigger you can think up

Actions

Do this…

Zendesk

Custom action
Custom action in Zendesk (Custom)
Create organization membership
Create organization membership in Zendesk
Bulk update tickets
Bulk update tickets in Zendesk
Create/update records Batch
Upsert records in Zendesk
Solve ticket
Solve ticket in Zendesk
Create custom object record
Create custom object record in Zendesk
Create organization
Create organization in Zendesk
Create relationship record
Create relationship record in Zendesk
Create ticket
Create ticket in Zendesk
Upload attachment
Upload attachment to Zendesk
Create user
Create user in Zendesk
Delete custom object record by ID
Delete custom object record in Zendesk
Delete relationship record by ID
Delete relationship record in Zendesk
Delete ticket
Delete ticket in Zendesk
Get custom object record by ID
Get custom object record in Zendesk
Get organization details by ID
Get organization details in Zendesk
Get organizations by external IDs Batch
Get organizations in Zendesk
Get relationship record(s) Batch
Get relationship record(s) in Zendesk
Get ticket details by ID
Get ticket details in Zendesk
Get comments for ticket Batch
Get comments for a ticket in Zendesk
Get list of tickets by external IDs Batch
Get list of tickets by external IDs in Zendesk
Get user details by ID
Get user details in Zendesk
Get list of custom object records by external IDs Batch
Get custom object records in Zendesk
List user identities Batch
Get user identity details in Zendesk
Get group by name
Get group by name group in Zendesk
Search organization member Batch
Search for a organization member in Zendesk
Search organizations Batch
Search for organizations in Zendesk
Search tickets Batch
Search for tickets in Zendesk
Search users Batch
Search for users in Zendesk
Update custom object record
Update custom object record in Zendesk
Update organization
Update organization in Zendesk
Update ticket
Update ticket in Zendesk
Update user
Update user in Zendesk

Any other action you can think up

Zoom

Custom action
Custom action in Zoom (Custom)
Add group members Batch
Add group member in Zoom
Add registrant
Add registrants to meeting/webinar/cloud recording in Zoom
Create group
Create group in Zoom
Create user
Create user in Zoom
Delete object
Delete webinar/meeting/cloud recording/group in Zoom
Delete users
Delete user in Zoom
Download cloud recording
Download cloud recording in Zoom
Get object by ID
Get webinar/meeting/cloud recording/group in Zoom
Get registrants Batch
Get registrants for meeting/webinar/cloud recording in Zoom
Get user
Get user in Zoom
Get webinar attendees Batch
Get attendees from webinar in Zoom
Retrieve webinar results Batch
Get results of Q&A/poll from webinar in Zoom
List object Batch
List objects in Zoom
Schedule meeting or webinar
Schedule meeting/webinar in Zoom
Search object Batch
Search webinars/meetings/cloud recordings in Zoom
Search users Batch
Search users in Zoom
Update object
Update webinars/meetings/cloud recordings/groups in Zoom
Update registrant status
Approve/Cancel/Deny registrants for webinars/meetings/cloud recordings in Zoom
Update user
Update user in Zoom