ServiceM8 and Zendesk integration

Do everything in one place

Customize your ServiceM8 and Zendesk integration with the following triggers and actions.

Triggers

When this happens…

ServiceM8

Contact created
Contact created in ServiceM8
Job activity created
Job activity created in ServiceM8
Material created
Material created in ServiceM8
Staff created
Staff created in ServiceM8
Job quoted
Job quoted in ServiceM8
Client updated
Client updated in ServiceM8
Job updated
Job updated in ServiceM8

Any other trigger you can think up

Zendesk

New organization
New organization in Zendesk
New ticket
New ticket in Zendesk
New ticket Real-time
New ticket in Zendesk
New/updated records Batch
Trigger processes batches of new or updated records
New user
New user in Zendesk
New/updated organization
New/updated organization in Zendesk
New/updated ticket
New/updated ticket in Zendesk
New/updated ticket Real-time
New/updated ticket in Zendesk
New/updated user
New/updated user in Zendesk

Any other trigger you can think up

Actions

Do this…

ServiceM8

Add job
Add job in ServiceM8
Add job material
Add job material to a job in ServiceM8
Create material
Create material in ServiceM8
Add staff
Add new staff in ServiceM8
Create client
Create client in ServiceM8
Create contact
Create contact in ServiceM8
Get client details by UUID
Get client details in ServiceM8
Get job by UUID
Get job in ServiceM8
Get job materials by job/UUID Batch
Get job materials in ServiceM8
Get staff by UUID
Get staff in ServiceM8
Search client
Search client in ServiceM8
Search contact Batch
Search contact in ServiceM8
Search job activities Batch
Search job activities in ServiceM8
Search materials
Search materials in ServiceM8
Search staff Batch
Search staff in ServiceM8
Update client
Update client in ServiceM8
Update contact
Update contact in ServiceM8
Update job
Update job in ServiceM8
Update material
Update material in ServiceM8

Any other action you can think up

Zendesk

Custom action
Custom action in Zendesk (Custom)
Create organization membership
Create organization membership in Zendesk
Bulk update tickets
Bulk update tickets in Zendesk
Create/update records Batch
Upsert records in Zendesk
Solve ticket
Solve ticket in Zendesk
Create custom object record
Create custom object record in Zendesk
Create organization
Create organization in Zendesk
Create relationship record
Create relationship record in Zendesk
Create ticket
Create ticket in Zendesk
Upload attachment
Upload attachment to Zendesk
Create user
Create user in Zendesk
Delete custom object record by ID
Delete custom object record in Zendesk
Delete relationship record by ID
Delete relationship record in Zendesk
Delete ticket
Delete ticket in Zendesk
Get custom object record by ID
Get custom object record in Zendesk
Get organization details by ID
Get organization details in Zendesk
Get organizations by external IDs Batch
Get organizations in Zendesk
Get relationship record(s) Batch
Get relationship record(s) in Zendesk
Get ticket details by ID
Get ticket details in Zendesk
Get comments for ticket Batch
Get comments for a ticket in Zendesk
Get list of tickets by external IDs Batch
Get list of tickets by external IDs in Zendesk
Get user details by ID
Get user details in Zendesk
Get list of custom object records by external IDs Batch
Get custom object records in Zendesk
List user identities Batch
Get user identity details in Zendesk
Get group by name
Get group by name group in Zendesk
Search organization member Batch
Search for a organization member in Zendesk
Search organizations Batch
Search for organizations in Zendesk
Search tickets Batch
Search for tickets in Zendesk
Search users Batch
Search for users in Zendesk
Update custom object record
Update custom object record in Zendesk
Update organization
Update organization in Zendesk
Update ticket
Update ticket in Zendesk
Update user
Update user in Zendesk