Do everything in one place
Customize your Adobe Admin and Zendesk integration with the following
triggers and actions.
Triggers
When this happens…
Adobe Admin
- New Group or Product ProfileNew Group or Product Profile in Adobe Admin
- New UserNew User in Adobe Admin
Any other trigger you can think up
Zendesk
- New organizationNew organization in Zendesk
- New ticketNew ticket in Zendesk
- New ticket Real-timeNew ticket in Zendesk
- New/updated records BatchTrigger processes batches of new or updated records
- New userNew user in Zendesk
- New/updated organizationNew/updated organization in Zendesk
- New/updated ticketNew/updated ticket in Zendesk
- New/updated ticket Real-timeNew/updated ticket in Zendesk
- New/updated userNew/updated user in Zendesk
Any other trigger you can think up
Actions
Do this…
Adobe Admin
- Add Product Profiles to a GroupAdd Product Profiles to a Group in Adobe Admin
- Assign Groups to a UserAssign Groups to a User in Adobe Admin
- Assign Users to a GroupAssign Users to a Group in Adobe Admin
- Assign Users to a ProductAssign Users to a Product in Adobe Admin
- Create Enterprise UserCreate Enterprise User in Adobe Admin
- Create Federated UserCreate Federated User in Adobe Admin
- Create GroupCreate Group in Adobe Admin
- Delete GroupDelete Group in Adobe Admin
- Get Product InfoGet Product Info in Adobe Admin
- Get UserGet User in Adobe Admin
- Invite UserInvite User to Organization in Adobe Admin
- List Groups and Product ProfilesList Groups and Product Profiles in Adobe Admin
- List ProductsList Products in Adobe Admin
- List UsersList Users in Adobe Admin
- List Users within GroupList Users within Group in Adobe Admin
- Remove Product Profiles from a GroupRemove Product Profiles from a Group in Adobe Admin
- Remove User from OrganizationRemove User from Organization in Adobe Admin
- Unassign Groups from a UserUnassign Groups from a User in Adobe Admin
- Unassign Users from a GroupUnassign Users from a Group in Adobe Admin
- Unassign Users from a ProductUnassign Users from a Product in Adobe Admin
- Update GroupUpdate Group in Adobe Admin
- Update UserUpdate User in Adobe Admin
Any other action you can think up
Zendesk
- Custom actionCustom action in Zendesk (Custom)
- Create organization membershipCreate organization membership in Zendesk
- Bulk update ticketsBulk update tickets in Zendesk
- Create/update records BatchUpsert records in Zendesk
- Solve ticketSolve ticket in Zendesk
- Create custom object recordCreate custom object record in Zendesk
- Create organizationCreate organization in Zendesk
- Create relationship recordCreate relationship record in Zendesk
- Create ticketCreate ticket in Zendesk
- Upload attachmentUpload attachment to Zendesk
- Create userCreate user in Zendesk
- Delete custom object record by IDDelete custom object record in Zendesk
- Delete relationship record by IDDelete relationship record in Zendesk
- Delete ticketDelete ticket in Zendesk
- Get custom object record by IDGet custom object record in Zendesk
- Get organization details by IDGet organization details in Zendesk
- Get organizations by external IDs BatchGet organizations in Zendesk
- Get relationship record(s) BatchGet relationship record(s) in Zendesk
- Get ticket details by IDGet ticket details in Zendesk
- Get comments for ticket BatchGet comments for a ticket in Zendesk
- Get list of tickets by external IDs BatchGet list of tickets by external IDs in Zendesk
- Get user details by IDGet user details in Zendesk
- Get list of custom object records by external IDs BatchGet custom object records in Zendesk
- List user identities BatchGet user identity details in Zendesk
- Get group by nameGet group by name group in Zendesk
- Search organization member BatchSearch for a organization member in Zendesk
- Search organizations BatchSearch for organizations in Zendesk
- Search tickets BatchSearch for tickets in Zendesk
- Search users BatchSearch for users in Zendesk
- Update custom object recordUpdate custom object record in Zendesk
- Update organizationUpdate organization in Zendesk
- Update ticketUpdate ticket in Zendesk
- Update userUpdate user in Zendesk
Any other action you can think up
The wonders of Workato
Easily set up as many intelligent automations you need.
- 1000s of ready-to-use templates
- Accelerate work with intelligent automation
- Do it yourself, faster
- Build bots. Put them to work