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Customize your Freshservice and Callable recipes by Workato integration with the following triggers and actions.

Triggers

When this happens…

Freshservice
  • New ticket
    New ticket in Freshservice
  • New/updated ticket
    New or updated ticket in Freshservice
  • Any other trigger you can think up

Callable recipes by Workato
  • New call for recipe Real-time
    New call for callable recipe
  • Any other trigger you can think up

Actions

Do this…

Freshservice
  • Create incident
    Create incident in Freshservice
  • Create requester
    Create requester in Freshservice
  • Create service request
    Create service request in Freshservice
  • Custom action
    Custom action in Freshservice
  • Get requester by ID
    Get requester by ID in Freshservice
  • Search requesters
    Search requesters in Freshservice
  • Search tickets
    Search tickets in Freshservice
  • Update requester
    Update requester in Freshservice
  • Any other action you can think up

  • Show all 8
Callable recipes by Workato
  • Call recipe (synchronous)
    Call recipe
  • Call recipe (asynchronous)
    Call recipe (do not wait for response)
  • Return response from recipe
    Return response from
  • Wait for async calls
    Wait for async calls to complete
  • Any other action you can think up

Let us tailor your Freshservice and Callable recipes by Workato integrations

Pre-built Freshservice and Callable recipes by Workato Automations

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