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Customize your Freshservice and Lightspeed Commerce integration with the following
triggers and actions.
Triggers
When this happens…
Freshservice
- New ticketNew ticket in Freshservice
- New/updated ticketNew or updated ticket in Freshservice
Any other trigger you can think up
Lightspeed Commerce
- New consignmentNew consignment in Lightspeed Commerce
- New/updated customerNew/updated customer in Lightspeed Commerce
- New inventory recordNew inventory record in Lightspeed Commerce
- New/updated productNew/updated product in Lightspeed Commerce
- New saleNew sale in Lightspeed Commerce
- New/updated consignmentNew/updated consignment in Lightspeed Commerce
- New/updated inventory recordNew/updated inventory record in Lightspeed Commerce
- New/updated saleNew/updated sale in Lightspeed Commerce
Any other trigger you can think up
Actions
Do this…
Freshservice
- Custom actionCustom action in Freshservice (Custom)
- Create agentCreate agent in Freshservice
- Create incidentCreate incident in Freshservice
- Create onboarding requestCreate onboarding request in Freshservice
- Create requesterCreate requester in Freshservice
- Create service requestCreate service request in Freshservice
- Get agent detailsGet Agent details by ID in Freshservice
- List agent fieldsList agent fields in Freshservice
- List service itemsList service items in Freshservice
- List onboarding form fieldsList onboarding form fields in Freshservice
- Get requester detailsGet requester by ID in Freshservice
- List requester fieldsList requester fields in Freshservice
- List ticket form fieldsList ticket form fields in Freshservice
- Search agentsSearch agents in Freshservice
- Search requestersSearch requesters in Freshservice
- Search ticketsSearch tickets in Freshservice
- Update requesterUpdate requester in Freshservice
Any other action you can think up
Lightspeed Commerce
- Custom actionCustom action in Lightspeed Commerce (Custom)
- Add payment to register saleAdd payment to register sale in Lightspeed Commerce
- Create customerCreate customer in Lightspeed Commerce
- Create productCreate product in Lightspeed Commerce
- Create register saleCreate register sale in Lightspeed Commerce
- Get customer details by IDGet customer details in Lightspeed Commerce
- Get sale details by IDGet sale details in Lightspeed Commerce
- Search customers BatchSearch customers by code or email in Lightspeed Commerce
- Search product BatchSearch product in Lightspeed Commerce
- Update customerUpdate customer in Lightspeed Commerce
- Update productUpdate product in Lightspeed Commerce
Any other action you can think up
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