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Customize your JIRA Service Desk and SFTP integration with the following triggers and actions.

Triggers

When this happens…

JIRA Service Desk
  • New customer request
    New customer request in Jira Service Desk
  • Any other trigger you can think up

SFTP
  • New/updated CSV file in directory Batch
    New/updated CSV file in directory on SFTP server
  • New/updated file in directory
    New/updated file in directory on SFTP server
  • Any other trigger you can think up

Actions

Do this…

JIRA Service Desk
  • Custom action
    Custom action in JIRA Service Desk (Custom)
  • Create comment
    Create comment for issue in Jira Service Desk
  • Create customer
    Create customer in Jira Service Desk
  • Create customer request
    Create customer request in Jira Service Desk
  • Get comment by ID
    Get comment by ID in Jira Service Desk
  • Get issue in queue Batch
    Get issues in queue in Jira Service Desk
  • Get queues Batch
    Get queues in Jira Service Desk
  • List comments Batch
    Search comment in Jira Service Desk
  • Any other action you can think up

SFTP
  • List folder Batch
    List folder in SFTP server
  • Create folder
    Create folder in SFTP server
  • Delete file
    Delete file in SFTP server
  • Delete folder
    Delete folder in SFTP server
  • Rename/move file
    Rename/move file in SFTP server
  • Search files/folders Batch
    Search files or folders in SFTP server
  • Get file information
    Get file information from SFTP server
  • Download file
    Download file from SFTP server
  • Upload file
    Upload file to SFTP server
  • Any other action you can think up

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