Jira and ServiceNow integrations and automations

Seamlessly connect Jira and ServiceNow. Automate workflows, and boost efficiency with Workato.

Ratings

4.9

Peer Insights™

100%

Customer Recommendation

Total

100+

active users

Avg

2 min

to connect

Custom connections

Available

via HTTP connector

Market leaders run on Workato

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Build powerful workflows, fast

Triggers

When this happens…

Jira
  • Deleted object Real-time
    Deleted object in Jira
  • Export new issues in Jira
    Export new issues in Jira
  • Export new/updated issues in Jira
    Export new/updated issues in Jira
  • New event Real-time
    New event in Jira
  • New issue
    New issue in Jira
  • New issue Batch
    New issue in Jira
  • New/updated comment Real-time
    New/updated comment in Jira
  • Updated issue
    Updated issue in Jira
  • Updated issue Batch
    Updated issue in Jira
  • New/updated issue Real-time
    New/updated issue in Jira
  • New/updated worklog Real-time
    New/updated worklog in Jira

    • Any other trigger you can think up

Actions

Do this…

Jira
  • Custom action
    Custom action in Jira (Custom)
  • Assign user to issue
    Assign user to issue in Jira
  • Create comment
    Create comment for issue in Jira
  • Create issue
    Create issue in Jira
  • Create user
    Create user in Jira
  • Get user details
    Get user in Jira
  • Download attachment
    Download attachment from issue in Jira
  • Get changelog of an issue
    Get changelog of an issue in Jira
  • Get issue
    Get issue details from Jira
  • Get issue comments Batch
    Get list of issue comments for issue in Jira
  • Get issue schema
    Get issue schema for Jira
  • Search assignable users Batch
    Search assignable users for issue in Jira
  • Search issues Batch
    Search issues in Jira
  • Search issues by JQL Batch
    Search issues by JQL in Jira
  • Update comment
    Update comment for issue in Jira
  • Update issue
    Update issue in Jira
  • Update issue status
    Update status of issue in Jira
  • Upload attachment
    Upload attachment to issue in Jira

    • Any other action you can think up

ServiceNow
  • Custom action
    Custom action in ServiceNow (Custom) (Custom)
  • Add relation to configuration item
    Add relation to configuration item in ServiceNow
  • Create configuration item
    Create configuration item in ServiceNow
  • Delete configuration item relation
    Delete configuration item relation in ServiceNow
  • Get configuration item
    Get configuration item in ServiceNow
  • Search configuration items
    Search configuration items in ServiceNow
  • Update configuration item
    Update configuration item in ServiceNow

    • Any other action you can think up

One platform

  • Power
  • Agility
  • Speed
  • Innovation

Let’s start automating

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