Jira and ServiceNow Integration

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Customize your Jira and ServiceNow integration with the following triggers and actions.

What’s a recipe?

Triggers

When this happens…

Jira
  • New issue
    New issue in Jira
  • New project
    New project in Jira
  • New/updated comment Real-time
    New/updated comment in Jira
  • Updated issue
    Updated issue in Jira
  • New/updated issue Real-time
    New/updated issue in Jira
  • New/updated worklog Real-time
    New/updated worklog in Jira
ServiceNow
  • New record
    New record in a table in ServiceNow
  • New record Real-time
    New record in a table in ServiceNow
  • Scheduled record search Batch
    Scheduled record search using query in ServiceNow
  • New/updated record
    New/updated record in a table in ServiceNow
  • New/updated record Real-time
    New/updated record in a table in ServiceNow

Actions

Do this…

Jira
  • Custom action
    Custom action in Jira (Custom)
  • Assign user to issue
    Assign user to issue in Jira
  • Create comment
    Create comment for issue in Jira
  • Create issue
    Create issue in Jira
  • Create user
    Create user in Jira
  • Get user details
    Get user in Jira
  • Download attachment
    Download attachment from issue in Jira
  • Get changelog of an issue
    Get changelog of an issue in Jira
  • Get issue
    Get issue details from Jira
  • Get issue comments
    Get list of issue comments for issue in Jira
  • Search assignable users
    Search assignable users for issue in Jira
  • Search issues
    Search issues in Jira
  • Search issues by JQL
    Search issues by JQL in Jira
  • Update comment
    Update comment for issue in Jira
  • Update issue
    Update issue in Jira
  • Update issue status
    Update status of issue in Jira
  • Upload attachment
    Upload attachment to issue in Jira
  • Show all 17
ServiceNow
  • Custom action
    Custom action in ServiceNow (Custom)
  • Create record
    Create record in a table in ServiceNow
  • Create record using a template
    Create record in a table using a template in ServiceNow
  • Search records
    Search for records in a table in ServiceNow
  • Search records using query
    Search for records using query in a table in ServiceNow
  • Update record
    Update record in a table in ServiceNow
  • Update record using a template
    Update record in a table using a template in ServiceNow
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