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Customize your JIRA Service Desk and TaskRay integration with the following triggers and actions.

Triggers

When this happens…

JIRA Service Desk
  • New customer request
    New customer request in Jira Service Desk
  • Any other trigger you can think up

TaskRay
  • Object created
    Object created in TaskRay
  • Daily object review
    Daily Object review in TaskRay
  • Object created/updated
    Object created/updated in TaskRay
  • Any other trigger you can think up

Actions

Do this…

JIRA Service Desk
  • Create comment
    Create comment for issue in Jira Service Desk
  • Create customer
    Create customer in Jira Service Desk
  • Create customer request
    Create customer request in Jira Service Desk
  • Get comment by ID
    Get comment by ID in Jira Service Desk
  • Get issue in queue
    Get issues in queue in Jira Service Desk
  • Get queues
    Get queues in Jira Service Desk
  • List comments
    Search comment in Jira Service Desk
  • Any other action you can think up

TaskRay
  • Custom action
    Custom action in TaskRay (Custom)
  • Create object
    Create object in TaskRay
  • Get related objects
    Get related object list in TaskRay
  • Search objects
    Search for objects in TaskRay
  • Update object
    Update object in TaskRay
  • Any other action you can think up

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