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Customize your Scheduler by Workato and JIRA Service Desk integration with the following triggers and actions.

Triggers

When this happens…

Scheduler by Workato
  • New recurring event
    Trigger on a specified schedule
  • Any other trigger you can think up

JIRA Service Desk
  • New customer request
    New customer request in Jira Service Desk
  • Any other trigger you can think up

Actions

Do this…

Scheduler by Workato
  • Get current time
    Get the current time
  • Wait for time interval
    Wait for specified length of time
  • Wait until specified time
    Wait until the specified time
  • Any other action you can think up

JIRA Service Desk
  • Create comment
    Create comment for issue in Jira Service Desk
  • Create customer
    Create customer in Jira Service Desk
  • Create customer request
    Create customer request in Jira Service Desk
  • Get comment by ID
    Get comment by ID in Jira Service Desk
  • Get issue in queue
    Get issues in queue in Jira Service Desk
  • Get queues
    Get queues in Jira Service Desk
  • List comments
    Search comment in Jira Service Desk
  • Any other action you can think up

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