Intercom and ServiceNow integrations and automations

Do everything in one place

Customize your Intercom and ServiceNow integration with the following triggers and actions.

Triggers

When this happens…

Intercom
  • New company Real-time
    New company in Intercom
  • New contact
    New contact in Intercom
  • New conversation
    New conversation in Intercom
  • New user
    New user in Intercom
  • Updated contact
    Updated contact in Intercom
  • Updated conversation
    Updated conversation in Intercom
  • Updated user
    Updated user in Intercom

    • Any other trigger you can think up

Actions

Do this…

Intercom
  • Custom action
    Custom action in Intercom (Custom)
  • Add conversation note
    Add conversation note in Intercom
  • Archive users Batch
    Archive users in Intercom
  • Get conversation by ID
    Get conversation by ID in Intercom
  • Reply to conversation as user
    Reply to a conversation in Intercom
  • Search conversations by user Batch
    Search conversations by user in Intercom
  • Search notes by user Batch
    Search notes by user in Intercom
  • Search segments by user Batch
    Search segments by user in Intercom
  • Search tags by user Batch
    Search tags by user in Intercom
  • Search user
    Search user in Intercom
  • Update user
    Update user in Intercom
  • Create/update users Batch
    Insert/update users in Intercom

    • Any other action you can think up

ServiceNow
  • Custom action
    Custom action in ServiceNow (Custom) (Custom)
  • Add relation to configuration item
    Add relation to configuration item in ServiceNow
  • Create configuration item
    Create configuration item in ServiceNow
  • Delete configuration item relation
    Delete configuration item relation in ServiceNow
  • Get configuration item
    Get configuration item in ServiceNow
  • Search configuration items
    Search configuration items in ServiceNow
  • Update configuration item
    Update configuration item in ServiceNow

    • Any other action you can think up

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