Google Drive and Talkdesk integrations and automations

Seamlessly connect Google Drive and Talkdesk. Automate workflows, and boost efficiency with Workato.

Ratings

4.9

Peer Insights™

100%

Customer Recommendation

Total

100+

active users

Avg

2 min

to connect

Custom connections

Available

via HTTP connector

Market leaders run on Workato

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Build powerful workflows, fast

Triggers

When this happens…

Google Drive
  • New activity
    New activity in Google Drive
  • New CSV file Batch
    New CSV file in Google Drive
  • New file or folder in folder hierarchy
    New file or folder in folder hierarchy in Google Drive
  • New file or folder Real-time
    New file or folder in Google Drive

    • Any other trigger you can think up

Talkdesk
  • New Contact is Created Real-time
    New Contact is Created in Talkdesk
  • Inbound Call reaches Contact Center Real-time
    An Inbound Call Reaches Contact Center
  • OutBound Call Ends Real-time
    OutBound Call Ends in Talkdesk

    • Any other trigger you can think up

Actions

Do this…

Google Drive
  • Custom action
    Custom action in Google Drive (Custom)
  • Add permission to a file
    Add permission to a particular file in Google Drive
  • Copy file
    Copy a file in Google Drive
  • Create folder
    Create folder in Google Drive
  • Delete file
    Delete a file from Google Drive
  • Download file
    Download file contents from Google Drive
  • Export file
    Export a file in Google Drive
  • Get permission of a file
    Get permission of a particular file in Google Drive
  • List permissions of a file Batch
    List permissions of a particular file in Google Drive
  • Rename or move file/folder
    Rename/move file or folder in Google Drive
  • Remove permissions from a file
    Remove permission from a particular file in Google Drive
  • Search files or folders Batch
    Search files or folders in Google Drive
  • Update permission of a file
    Update permission of a particular file in Google Drive
  • Upload file
    Upload file to Google Drive

    • Any other action you can think up

Talkdesk
  • Custom action
    Custom action in Talkdesk Connector (Custom)
  • Create Callback
    Create Callback in Talkdesk
  • Create subscription
    Create subscription in Talkdesk
  • Create User
    Create a new user in Talkdesk
  • Download report
    Download report in Talkdesk
  • Get Contact by ID
    Get Contact by ID in Talkdesk
  • Get subscription
    Get subscription in Talkdesk
  • Get user by email
    Get User by email in Talkdesk
  • List queries
    List queries in Talkdesk
  • Update subscription
    Update subscription in Talkdesk

    • Any other action you can think up

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