Do everything in one place

Customize your and Medallia Experience Cloud integration with the following triggers and actions.


When this happens…
  • New call Real-time
    New call in
  • Any other trigger you can think up


Do this…
  • Custom action
    Custom action in (Custom)
  • Add call
    Add call in
  • Add call media
    Add call media in
  • Post a digital interaction
    Create a digital interaction in
  • Get call by ID
    Get call by ID in
  • Search aggregated user data Batch
    Search aggregated user data in
  • Search call scorecards Batch
    Search call scorecards in
  • Search call transcripts Batch
    Search call transcripts in
  • Search calls Batch
    Search calls in
  • Search users Batch
    Search users in
  • Any other action you can think up

Medallia Experience Cloud
  • Custom action
    Custom action in Medallia Experience Cloud (Custom)
  • Import data
    Import data via importer into Medallia Experience Cloud
  • Any other action you can think up

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