Do everything in one place
Customize your Gong.io and Workbot for Microsoft Teams integration with the following
triggers and actions.
Triggers
When this happens…
Gong.io
- New call Real-timeNew call in Gong.io
Any other trigger you can think up
Workbot for Microsoft Teams
- New command Real-timeNew command to Workbot for Teams
- New help message trigger Real-timeNew help message to Workbot
- New real-time event Real-timeReal-time event in Microsoft Teams
- Tab opened Real-timeTab opened in Workbot
Any other trigger you can think up
Actions
Do this…
Gong.io
- Custom actionCustom action in Gong.io (Custom)
- Add callAdd call in Gong.io
- Add call mediaAdd call media in Gong.io
- Get call by IDGet call by ID in Gong.io
- Create content share engagement eventCreate content share event in Gong.io
- Create content view eventCreate content view event in Gong.io
- Create custom action eventCreate custom event in Gong.io
- Search aggregated user dataSearch aggregated user data in Gong.io
- Search call scorecardsSearch call scorecards in Gong.io
- Search call transcriptsSearch call transcripts in Gong.io
- Search callsSearch calls in Gong.io
- Search usersSearch users in Gong.io
Any other action you can think up
Workbot for Microsoft Teams
- Custom actionCustom action in Workbot for Microsoft Teams (Custom)
- Delete messageDelete message in Microsoft Teams
- Get user by User Principal NameGet user info by User Principal Name
- Response to real-time eventResponse to real-time event in Microsoft Teams
- Post messagePost message to user as Workbot
- Post replyPost reply to user as Workbot
- Post message (old version)Post message as Teams Workbot
- Post reply (old version)Post reply as Teams Workbot
- Post simple messagePost simple message as Teams Workbot
- Post simple replyPost simple reply as Teams Workbot
- Show tab using Adaptive CardsShow tab to user as Workbot
Any other action you can think up
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