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Customize your Freshservice and Sms77 Sms & Text2Speech Gateway integration with the following triggers and actions.


When this happens…

  • New ticket
    New ticket in Freshservice
  • New/updated ticket
    New or updated ticket in Freshservice
  • Any other trigger you can think up

Sms77 Sms & Text2Speech Gateway
  • Inbound SMS Real-time
    Received inbound SMS in seven
  • SMS Status Real-time
    SMS status changed in seven
  • Voice Status Real-time
    Voice call status changed in seven
  • Any other trigger you can think up


Do this…

  • Custom action
    Custom action in Freshservice (Custom)
  • Create agent
    Create agent in Freshservice
  • Create incident
    Create incident in Freshservice
  • Create onboarding request
    Create onboarding request in Freshservice
  • Create requester
    Create requester in Freshservice
  • Create service request
    Create service request in Freshservice
  • Get agent details
    Get Agent details by ID in Freshservice
  • List agent fields
    List agent fields in Freshservice
  • List service items
    List service items in Freshservice
  • List onboarding form fields
    List onboarding form fields in Freshservice
  • Get requester details
    Get requester by ID in Freshservice
  • List requester fields
    List requester fields in Freshservice
  • List ticket form fields
    List ticket form fields in Freshservice
  • Search agents
    Search agents in Freshservice
  • Search requesters
    Search requesters in Freshservice
  • Search tickets
    Search tickets in Freshservice
  • Update requester
    Update requester in Freshservice
  • Any other action you can think up

Sms77 Sms & Text2Speech Gateway
  • Get analytics
    Retrieves analytics
  • Get balance
    Retrieves balance
  • Create contact
    Create a contact
  • Delete contact
    Deletes a contact
  • Edit contact
    Edit a contact
  • Read contacts
    Retrieves contacts
  • Lookup caller name delivery
    Perform a caller name delivery lookup
  • Lookup number format
    Perform a number format lookup
  • Lookup home location register
    Perform a home location register lookup
  • Lookup mobile number portability
    Perform a mobile number portability lookup
  • Get pricing
    Retrieves pricing
  • Send SMS
    Send SMS
  • Get status
    Retrieves status
  • Validate For Voice
    Validate caller ID for the Voice API
  • Send Voice
    Make a text-to-speech call
  • Any other action you can think up

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