Freshservice and Microsoft Graph Api integrations and automations

Seamlessly connect Freshservice and Microsoft Graph Api. Automate workflows, and boost efficiency with Workato.

Ratings

4.9

Peer Insights™

100%

Customer Recommendation

Total

100+

active users

Avg

2 min

to connect

Custom connections

Available

via HTTP connector

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Build powerful workflows, fast

Triggers

When this happens…

Freshservice
  • New ticket
    New ticket in Freshservice
  • New/updated ticket
    New or updated ticket in Freshservice

    • Any other trigger you can think up

Microsoft Graph Api
  • New or updated file/folder Batch
    New or updated file or folder in Microsoft Graph API
  • New email Real-time
    New email in Microsoft Graph API
  • New mail message
    New mail message in mail message Microsoft Graph API
  • New presence Real-time
    New presence change in Microsoft Graph API
  • New recording
    New recording in Microsoft Graph API
  • New rich presence Real-time
    New rich presence change in Microsoft Graph API
  • New row in sheet
    New row in Microsoft Office 365 Excel sheet
  • New transcript
    New transcript in Microsoft Graph API

    • Any other trigger you can think up

Actions

Do this…

Freshservice
  • Custom action
    Custom action in Freshservice (Custom)
  • Create agent
    Create agent in Freshservice
  • Create incident
    Create incident in Freshservice
  • Create onboarding request
    Create onboarding request in Freshservice
  • Create requester
    Create requester in Freshservice
  • Create service request
    Create service request in Freshservice
  • Create task
    Create a Task in Freshservice
  • Create ticket
    Create a Ticket in Freshservice
  • Delete task
    Delete a Task in Freshservice
  • Get agent details
    Get Agent details by ID in Freshservice
  • List agent fields
    List agent fields in Freshservice
  • List service items
    List service items in Freshservice
  • List onboarding form fields
    List onboarding form fields in Freshservice
  • Get requester details
    Get requester by ID in Freshservice
  • List requester fields
    List requester fields in Freshservice
  • Get task by ID
    Get a Task by id in Freshservice
  • Get ticket by ID
    Get a Ticket in Freshservice
  • List tasks
    List Tasks in Freshservice
  • List ticket form fields
    List ticket form fields in Freshservice
  • List tickets
    List tickets in Freshservice
  • Move ticket
    Move Ticket in Freshservice
  • Restore ticket
    Restore Ticket in Freshservice
  • Search agents
    Search agents in Freshservice
  • Search requesters
    Search requesters in Freshservice
  • Search tickets
    Search tickets in Freshservice
  • Update requester
    Update requester in Freshservice
  • Update task
    Update a Task in Freshservice
  • Update ticket
    Update a Ticket in Freshservice

    • Any other action you can think up

Microsoft Graph Api
  • Custom action
    Custom action in Microsoft Graph API (Custom)
  • Create record
    Create record using Microsoft Graph API
  • Delete record
    Delete record using Microsoft Graph API
  • Download file
    Download file using Microsoft Graph API
  • Get detected app
    Get detected app using Microsoft Graph API
  • Get record
    Get record using Microsoft Graph API
  • List managed devices
    List managed devices using Microsoft Graph API
  • Move mail message
    Move mail message in Microsoft Graph API
  • Search records
    Search record using Microsoft Graph API
  • Send mail message
    Send mail message in Microsoft Graph API
  • Update record
    Update record using Microsoft Graph API
  • Upload file
    Upload file using Microsoft Graph API

    • Any other action you can think up

One platform

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  • Speed
  • Innovation

Let’s start automating

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