Freshdesk and SuccessFactors integrations and automations

Do everything in one place

Customize your Freshdesk and SuccessFactors integration with the following triggers and actions.

Triggers

When this happens…

Freshdesk
  • Closed ticket
    Closed ticket in FreshDesk
  • Company created
    Company created in FreshDesk
  • Company updated
    Company updated in FreshDesk
  • New/updated ticket
    New or updated ticket in Freshdesk

    • Any other trigger you can think up

SuccessFactors
  • New or updated object
    New or updated records in SuccessFactors
  • New or updated objects in batch Batch
    New/Updated records in batch in SuccessFactors

    • Any other trigger you can think up

Actions

Do this…

Freshdesk
  • Custom action
    Custom action in Freshdesk (Custom)
  • Add note to ticket
    Add note in FreshDesk
  • Create company
    Create company in FreshDesk
  • Create contact
    Create contact in FreshDesk
  • Create ticket
    Create ticket in FreshDesk
  • Get agent details
    Get agent details in FreshDesk
  • Get group details by ID
    Get group details in FreshDesk
  • Get ticket by ID
    Get ticket by ID from FreshDesk
  • Get user details
    Get user details from FreshDesk
  • Search companies
    Search companies in FreshDesk
  • Search contacts
    Search contacts in FreshDesk
  • Search tickets
    Search tickets from FreshDesk
  • Update company
    Update company in FreshDesk
  • Update contact
    Update contact in FreshDesk
  • Update ticket
    Update ticket in FreshDesk

    • Any other action you can think up

  • Show all 15
SuccessFactors
  • Custom action
    Custom action in SuccessFactors (Custom)
  • Search records using Odata query
    Search for records using Odata query in SuccessFactors
  • Create record
    Creates a record in SuccessFactors
  • Get record details
    Get record details in SuccessFactors
  • Merge record
    Merge record in SuccessFactors
  • Search records
    Search for records in SuccessFactors
  • Update record
    Update record in SuccessFactors
  • Upsert records Batch
    Upsert records in SuccessFactors
  • Upsert record
    Upsert record in SuccessFactors

    • Any other action you can think up

  • Show all 9

Let us tailor your Freshdesk and SuccessFactors integrations

Pre-built Freshdesk and SuccessFactors Automations

See more

The wonders of Workato

Easily set up as many intelligent automations you need.
1000s of ready-to-use templates
Accelerate work with intelligent automation
Do it yourself, faster
Build bots. Put them to work

Market leaders run on Workato