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Customize your Freshdesk and MySQL integration with the following triggers and actions.

Triggers

When this happens…

Freshdesk
  • Closed ticket
    Closed ticket in FreshDesk
  • Company created
    Company created in FreshDesk
  • Company updated
    Company updated in FreshDesk
  • New/updated ticket
    New or updated ticket in Freshdesk
  • Any other trigger you can think up

MySQL
  • New row
    New row in a table in MySQL
  • New rows Batch
    New batch of rows in a table in MySQL
  • Scheduled query Batch
    New/updated batch of rows via scheduled custom SQL in MySQL
  • New/updated row
    New/updated row in a table in MySQL
  • New/updated rows Batch
    New/updated batch of rows in a table in MySQL
  • Any other trigger you can think up

Actions

Do this…

Freshdesk
  • Custom action
    Custom action in Freshdesk (Custom)
  • Add note to ticket
    Add note in FreshDesk
  • Create company
    Create company in FreshDesk
  • Create contact
    Create contact in FreshDesk
  • Create ticket
    Create ticket in FreshDesk
  • Get agent details
    Get agent details in FreshDesk
  • Get group details by ID
    Get group details in FreshDesk
  • Get ticket by ID
    Get ticket by ID from FreshDesk
  • Get user details
    Get user details from FreshDesk
  • Search companies
    Search companies in FreshDesk
  • Search contacts
    Search contacts in FreshDesk
  • Search tickets
    Search tickets from FreshDesk
  • Update company
    Update company in FreshDesk
  • Update contact
    Update contact in FreshDesk
  • Update ticket
    Update ticket in FreshDesk
  • Any other action you can think up

  • Show all 15
MySQL
  • Delete rows
    Delete rows in a table in MySQL
  • Execute stored procedure
    Execute stored procedure in MySQL
  • Export query result Bulk
    Export result of custom SQL in MySQL
  • Insert row
    Insert row in a table in MySQL
  • Insert rows Batch
    Insert batch of rows in a table in MySQL
  • Run custom SQL
    Run custom SQL in MySQL
  • Select rows
    Select rows in a table in MySQL
  • Update rows
    Update rows in a table in MySQL
  • Upsert rows Batch
    Upsert batch of rows in a table in MySQL
  • Upsert row
    Upsert row in a table in MySQL
  • Any other action you can think up

  • Show all 10

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