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Customize your Freshdesk and Guru integration with the following triggers and actions.

Triggers

When this happens…

Freshdesk
  • Closed ticket
    Closed ticket in FreshDesk
  • Company created
    Company created in FreshDesk
  • Company updated
    Company updated in FreshDesk
  • New/updated ticket
    New or updated ticket in Freshdesk
  • Any other trigger you can think up

Guru
  • New card
    New card in Guru
  • New member
    New member in Guru
  • Any other trigger you can think up

Actions

Do this…

Freshdesk
  • Custom action
    Custom action in Freshdesk (Custom)
  • Add note to ticket
    Add note in FreshDesk
  • Create company
    Create company in FreshDesk
  • Create contact
    Create contact in FreshDesk
  • Create ticket
    Create ticket in FreshDesk
  • Get agent details
    Get agent details in FreshDesk
  • Get group details by ID
    Get group details in FreshDesk
  • Get ticket by ID
    Get ticket by ID from FreshDesk
  • Get user details
    Get user details from FreshDesk
  • Search companies
    Search companies in FreshDesk
  • Search contacts
    Search contacts in FreshDesk
  • Search tickets
    Search tickets from FreshDesk
  • Update company
    Update company in FreshDesk
  • Update contact
    Update contact in FreshDesk
  • Update ticket
    Update ticket in FreshDesk
  • Any other action you can think up

  • Show all 15
Guru
  • Add member to a group
    Add member to a group in Guru
  • Create card
    Create card in Guru
  • Create tag
    Create tag in Guru
  • Create tag category
    Create tag category in Guru
  • Delete member from a group
    Delete member from a group in Guru
  • Get card details
    Get card details in Guru
  • Get collection details
    Get collection details in Guru
  • Get team stats
    Get team stats in Guru
  • Invite member
    Invite member to Guru
  • List collections
    List collections in Guru
  • List members within a group
    List members within a group in Guru
  • List tag categories
    List tag categories in Guru
  • Remove member
    Remove member in Guru
  • Search cards
    Search cards in Guru
  • Search groups
    Search groups in Guru
  • Update card
    Update card in Guru
  • Any other action you can think up

  • Show all 16

Let us tailor your Freshdesk and Guru integrations

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