Workato Named a Leader in the Forrester Wave

Frequently asked questions

• What is the Forrester Wave™?

  The Forrester Wave™ is a trusted analyst evaluation that compares leading technology vendors in a given category. In the Q3 2025 Forrester Wave™ for Integration Platform as a Service (iPaaS), vendors were scored on their current offering, strategy, and market presence. It’s designed to help IT and business leaders choose the right iPaaS solution for their enterprise integration and automation needs.

• Why is The Forrester Wave™: iPaaS important?

  For organizations evaluating enterprise-ready iPaaS and automation solutions, we believe that The Forrester Wave™ report can be a critical companion in their search for the best fit. Even if companies aren’t currently evaluating vendors, the report provides:
  • Analyst experiences and expert points of view about iPaaS vendors
  • A comprehensive analysis of key differentiators, industry trends, and customer interviews
  • The latest developments in integration and automation technologies
  

• What does it mean to be a Leader in the Forrester Wave™?

  Being named a Leader means a vendor delivers strong product capabilities, a clear strategic vision, and high customer satisfaction. Forrester recognized Workato as a Leader in the iPaaS market for Q3 2025, highlighting our strengths in AI enablement, ease of use, and customer feedback.

• How do I interpret The Forrester Wave™ report?

  The Forrester Wave™ provides a graphical and written competitive analysis of software, hardware or services vendors so that clients can make well informed purchasing decisions that drive differentiation and support their long-term strategies. Vendors are placed into one of four categories:
  • Leaders have both a strong product and strategy. Startups and established companies alike can rank as Leaders, distinguished by the market presence dimension.
  • Strong performers receive medium-high scores on both the product and strategy dimensions, and they are likely to appear on many users’ shortlists. On at least one dimension, however, they fall behind Leaders.
  • Contenders have products and strategies that, while credible, lag behind Strong Performers and Leaders.

• Why was Workato recognized in the Forrester Wave™?

  According to the Forrester Wave™, Workato offers top-tier tools for building AI agents, strong ease of use with AI-powered assistance, and above-average customer feedback. Customers praise Workato for making integration and automation accessible to both IT teams and business users.

• Why is iPaaS important for enterprise AI and automation?

  iPaaS platforms like Workato provide the foundation for enterprise AI by connecting systems, orchestrating workflows, and ensuring data flows securely between applications. Forrester notes that iPaaS is essential for enabling AI strategies, from triggering AI decisions to supporting Retrieval Augmented Generation (RAG) and agentic workflows.

• How can I access the full Forrester Wave™ report?

  You can download the reprint of the Forrester Wave™: Integration Platform as a Service, Q3 2025 directly from this page by filling out the form. The report includes detailed vendor scorecards, strengths and weaknesses, and Forrester’s complete write-up of Workato.