Do everything in one place
Customize your Basecamp 2 and Freshservice integration with the following
triggers and actions.
Triggers
When this happens…
Basecamp 2
- Access granted to calendarCalendar access granted to person in Basecamp 2
- New calendar eventNew calendar event in Basecamp 2
- New person eventNew person event in Basecamp 2
- New projectNew project in Basecamp 2
- New project calendar eventNew project calendar event in Basecamp 2
- New project eventNew project event in Basecamp 2
- New to-doNew to-do in Basecamp 2
- New to-do listNew to-do list in Basecamp 2
- Access granted to projectProject access granted to person in Basecamp 2
Any other trigger you can think up
Freshservice
- New ticketNew ticket in Freshservice
- New/updated ticketNew or updated ticket in Freshservice
Any other trigger you can think up
Actions
Do this…
Basecamp 2
- Custom actionCustom action in Basecamp 2 (Custom)
- Create calendar eventCreate calendar event in Basecamp 2
- Create new projectCreate new project in Basecamp 2
- Create project calendar eventCreate project calendar event in Basecamp 2
- Create new todoCreate new to-do in Basecamp 2
- Create new to-do listCreate new to-do list in Basecamp 2
- Search calendarsSearch for a calendar in Basecamp 2
- Search personsSearch for a person in Basecamp 2
- Search projectsSearch for a project in Basecamp 2
Any other action you can think up
Freshservice
- Custom actionCustom action in Freshservice (Custom)
- Create agentCreate agent in Freshservice
- Create incidentCreate incident in Freshservice
- Create onboarding requestCreate onboarding request in Freshservice
- Create requesterCreate requester in Freshservice
- Create service requestCreate service request in Freshservice
- Get agent detailsGet Agent details by ID in Freshservice
- List agent fieldsList agent fields in Freshservice
- List service itemsList service items in Freshservice
- List onboarding form fieldsList onboarding form fields in Freshservice
- Get requester detailsGet requester by ID in Freshservice
- List requester fieldsList requester fields in Freshservice
- List ticket form fieldsList ticket form fields in Freshservice
- Search agentsSearch agents in Freshservice
- Search requestersSearch requesters in Freshservice
- Search ticketsSearch tickets in Freshservice
- Update requesterUpdate requester in Freshservice
Any other action you can think up
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