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Customize your Talkdesk and UiPath integration with the following
triggers and actions.
Triggers
When this happens…
Talkdesk
- New Contact is Created Real-timeNew Contact is Created in Talkdesk
- Inbound Call reaches Contact Center Real-timeAn Inbound Call Reaches Contact Center
- OutBound Call Ends Real-timeOutBound Call Ends in Talkdesk
Any other trigger you can think up
Actions
Do this…
Talkdesk
- Custom actionCustom action in Talkdesk Connector (Custom)
- Create CallbackCreate Callback in Talkdesk
- Create subscriptionCreate subscription in Talkdesk
- Create UserCreate a new user in Talkdesk
- Download reportDownload report in Talkdesk
- Get Contact by IDGet Contact by ID in Talkdesk
- Get subscriptionGet subscription in Talkdesk
- Get user by emailGet User by email in Talkdesk
- List queriesList queries in Talkdesk
- Update subscriptionUpdate subscription in Talkdesk
Any other action you can think up
UiPath
- Add Queue ItemAdd Queue Item in Ui path orchestrator
- Custom ActionCustom action in UiPath Orchestrator
- Get EnvironmentsGet Environments in Ui path orchestrator
- Get JobGet Job in Ui path orchestrator
- Get Machine SessionsGet Machine Sessions in Ui path orchestrator
- Get ProcessesGet Processes in Ui path orchestrator
- Get Queue ItemGet Queue Item in Ui path orchestrator
- Get QueuesGet Queues in Ui path orchestrator
- Get RobotsGet Robots in Ui path orchestrator
- Start Job(s)Start Job(s) in Ui path orchestrator
Any other action you can think up
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