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Customize your Smart Hr and Talkdesk integration with the following
triggers and actions.
Triggers
When this happens…
Smart Hr
- New/updated/deleted a crew Real-timeNew/updated/deleted 従業員 in SmartHR
- Imported a CSV file of crews Batch Real-timeImported 従業員 in SmartHR
Any other trigger you can think up
Talkdesk
- New Contact is Created Real-timeNew Contact is Created in Talkdesk
- Inbound Call reaches Contact Center Real-timeAn Inbound Call Reaches Contact Center
- OutBound Call Ends Real-timeOutBound Call Ends in Talkdesk
Any other trigger you can think up
Actions
Do this…
Smart Hr
- Create a new crewCreate 従業員情報 in SmartHR
- Create a departmentCreate 部署情報 in SmartHR
- Custom actionCustom action in SmartHR
- Delete a crewDelete 従業員情報 in SmartHR
- Search business establishmentsSearch for 事業所情報 in SmartHR
- Get crew by IDGet 従業員情報 in SmartHR
- Search crewsSearch for 従業員情報 in SmartHR
- Search departmentsSearch for 部署情報 in SmartHR
- Update a crewUpdate 従業員情報 in SmartHR
- Update a departmentUpdate 部署情報 in SmartHR
Any other action you can think up
Talkdesk
- Custom actionCustom action in Talkdesk Connector (Custom)
- Create CallbackCreate Callback in Talkdesk
- Create subscriptionCreate subscription in Talkdesk
- Create UserCreate a new user in Talkdesk
- Download reportDownload report in Talkdesk
- Get Contact by IDGet Contact by ID in Talkdesk
- Get subscriptionGet subscription in Talkdesk
- Get user by emailGet User by email in Talkdesk
- List queriesList queries in Talkdesk
- Update subscriptionUpdate subscription in Talkdesk
Any other action you can think up
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