Do everything in one place
Customize your OneDrive and Talkdesk integration with the following
triggers and actions.
Triggers
When this happens…
OneDrive
- New line in CSV fileNew line in CSV file in OneDrive
- New event Real-timeNew event in OneDrive
- New fileNew file in OneDrive
- New folderNew folder in OneDrive
- New/updated fileNew/updated file in OneDrive
Any other trigger you can think up
Talkdesk
- New Contact is Created Real-timeNew Contact is Created in Talkdesk
- Inbound Call reaches Contact Center Real-timeAn Inbound Call Reaches Contact Center
- OutBound Call Ends Real-timeOutBound Call Ends in Talkdesk
Any other trigger you can think up
Actions
Do this…
OneDrive
- Custom actionCustom action in OneDrive (Custom)
- Create folderCreate folder in Microsoft OneDrive
- Add permissionAdd permission to a file or folder in Microsoft OneDrive
- Delete file or folderDelete file or folder in Microsoft OneDrive
- Remove permissionRemove permission for a file or folder in Microsoft OneDrive
- Download FileDownload file contents in Microsoft OneDrive
- List files and folders BatchList files and folders in Microsoft OneDrive
- List permissions BatchList permissions for a file or folder in Microsoft OneDrive
- Search files BatchSearch files in Microsoft OneDrive
- Upload file via file contentUpload file via file content in Microsoft OneDrive
- Upload file from URLUpload file from URL to Microsoft OneDrive
- Upload large file via sessionUpload large file via file session to Microsoft OneDrive
Any other action you can think up
Talkdesk
- Custom actionCustom action in Talkdesk Connector (Custom)
- Create CallbackCreate Callback in Talkdesk
- Create subscriptionCreate subscription in Talkdesk
- Create UserCreate a new user in Talkdesk
- Download reportDownload report in Talkdesk
- Get Contact by IDGet Contact by ID in Talkdesk
- Get subscriptionGet subscription in Talkdesk
- Get user by emailGet User by email in Talkdesk
- List queriesList queries in Talkdesk
- Update subscriptionUpdate subscription in Talkdesk
Any other action you can think up
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