Do everything in one place
Customize your Complete EDI Solutions and Freshservice integration with the following
triggers and actions.
Triggers
When this happens…
Freshservice
- New ticketNew ticket in Freshservice
- New/updated ticketNew or updated ticket in Freshservice
Any other trigger you can think up
Actions
Do this…
Complete EDI Solutions
- Parse EDI DocumentParse EDI Document into container for EDI Data in Complete EDI
- Create EDI Document from JSONCreate EDI document from JSON in Complete EDI
- Create EDI Document from JSON (Streaming)Create EDI document from JSON in Complete EDI
- Create EDI Document From XMLCreate EDI Document From XML in Complete EDI
- Create JSON Document From EDICreate JSON formatted EDI Document from raw EDI data in Complete EDI
- Process EDI FileSend Raw EDI File to Complete EDI for processing into JSON
- Download Processed EDI FileDownload JSON formatted EDI Document from Complete EDI server
- Create EDI AcknowledgementCreate an EDI acknowledgment from EDI input in Complete EDI
- Split Raw EDI DocumentSplit Raw EDI Document into individual EDI transactions in Complete EDI
- Send JSON File Via SFTPTranslate a JSON File to Raw EDI and send via SFTP in Complete EDI
Any other action you can think up
Freshservice
- Custom actionCustom action in Freshservice (Custom)
- Create agentCreate agent in Freshservice
- Create incidentCreate incident in Freshservice
- Create onboarding requestCreate onboarding request in Freshservice
- Create requesterCreate requester in Freshservice
- Create service requestCreate service request in Freshservice
- Get agent detailsGet Agent details by ID in Freshservice
- List agent fieldsList agent fields in Freshservice
- List service itemsList service items in Freshservice
- List onboarding form fieldsList onboarding form fields in Freshservice
- Get requester detailsGet requester by ID in Freshservice
- List requester fieldsList requester fields in Freshservice
- List ticket form fieldsList ticket form fields in Freshservice
- Search agentsSearch agents in Freshservice
- Search requestersSearch requesters in Freshservice
- Search ticketsSearch tickets in Freshservice
- Update requesterUpdate requester in Freshservice
Any other action you can think up
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