Do everything in one place
Customize your Code42 Incydr and Zendesk Sunshine integration with the following
triggers and actions.
Triggers
When this happens…
Code42 Incydr
- New AlertsChecks for new alerts.
- New File EventsChecks for new file events from your saved search query.
Any other trigger you can think up
Zendesk Sunshine
- New organizationNew organization in Zendesk Sunshine
- New ticketNew ticket in Zendesk Sunshine
- New ticket Real-timeNew ticket in Zendesk Sunshine
- New/updated records BatchTrigger processes batches of new or updated records
- New userNew user in Zendesk Sunshine
- New/updated organizationNew/updated organization in Zendesk Sunshine
- New/updated ticketNew/updated ticket in Zendesk Sunshine
- New/updated ticket Real-timeNew/updated ticket in Zendesk Sunshine
- New/updated userNew/updated user in Zendesk Sunshine
Any other trigger you can think up
Actions
Do this…
Code42 Incydr
- Add to legal hold matterAdd to legal hold matter in Code 42
- Add users to watchlistAdd users to watchlist in Code 42
- Block userBlock user in Code 42
- Create caseCreate case in Code 42
- Create userCreate user in Code 42
- Create watchlistCreate watchlist in Code 42
- Custom actionCustom action in Code42
- Deactivate userDeactivate user in Code 42
- Get alert detailsGet alert details in Code 42
- Get all watchlist membersGet all watchlist members in Code 42
- Get all watchlistsGet all watchlists in Code 42
- Get detection list profileGet detection list profile in Code 42
- Get user risk profileGet user risk profile in Code 42
- Get users on watchlistGet users on watchlist in Code 42
- Get watchlistGet watchlist in Code 42
- Get watchlist memberGet watchlist member in Code 42
- Reactivate userReactivate user in Code 42
- Remove departing employeeRemove departing employee in Code 42
- Remove from legal hold matterRemove from legal hold matter in Code 42
- Remove high risk employeeRemove high risk employee in Code 42
- Remove users from watchlistRemove users from watchlist in Code 42
- Search file eventsSearch file events in Code 42
- Unblock userUnblock user in Code 42
- Update alert stateUpdate alert state in Code 42
- Update caseUpdate case in Code 42
- Update detection list user notesUpdate detection list user notes in Code 42
- Update user risk profile end dateUpdate user risk profile end date in Code 42
- Update user risk profile notesUpdate user risk profile notes in Code 42
- Update user risk profile start dateUpdate user risk profile start date in Code 42
Any other action you can think up
Zendesk Sunshine
- Custom actionCustom action in Zendesk Sunshine (Custom)
- Create organization membershipCreate organization membership in Zendesk Sunshine
- Bulk update ticketsBulk update tickets in Zendesk Sunshine
- Create/update records BatchUpsert records in Zendesk Sunshine
- Solve ticketSolve ticket in Zendesk Sunshine
- Create custom object recordCreate custom object record in Zendesk Sunshine
- Create organizationCreate organization in Zendesk Sunshine
- Create relationship recordCreate relationship record in Zendesk Sunshine
- Create ticketCreate ticket in Zendesk Sunshine
- Upload attachmentUpload attachment to Zendesk Sunshine
- Create userCreate user in Zendesk Sunshine
- Delete custom object record by IDDelete custom object record in Zendesk Sunshine
- Delete relationship record by IDDelete relationship record in Zendesk Sunshine
- Delete ticketDelete ticket in Zendesk Sunshine
- Get custom object record by IDGet custom object record in Zendesk Sunshine
- Get organization details by IDGet organization details in Zendesk Sunshine
- Get organizations by external IDs BatchGet organizations in Zendesk Sunshine
- Get relationship record(s) BatchGet relationship record(s) in Zendesk Sunshine
- Get ticket details by IDGet ticket details in Zendesk Sunshine
- Get comments for ticket BatchGet comments for a ticket in Zendesk Sunshine
- Get list of tickets by external IDs BatchGet list of tickets by external IDs in Zendesk Sunshine
- Get user details by IDGet user details in Zendesk Sunshine
- Get list of custom object records by external IDs BatchGet custom object records in Zendesk Sunshine
- List user identities BatchGet user identity details in Zendesk Sunshine
- Get group by nameGet group by name group in Zendesk Sunshine
- Search organization member BatchSearch for a organization member in Zendesk Sunshine
- Search organizations BatchSearch for organizations in Zendesk Sunshine
- Search tickets BatchSearch for tickets in Zendesk Sunshine
- Search users BatchSearch for users in Zendesk Sunshine
- Update custom object recordUpdate custom object record in Zendesk Sunshine
- Update organizationUpdate organization in Zendesk Sunshine
- Update ticketUpdate ticket in Zendesk Sunshine
- Update userUpdate user in Zendesk Sunshine
Any other action you can think up
The wonders of Workato
Easily set up as many intelligent automations you need.
- 1000s of ready-to-use templates
- Accelerate work with intelligent automation
- Do it yourself, faster
- Build bots. Put them to work