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Customize your Capsule CRM and Pagerduty integration with the following
triggers and actions.
Triggers
When this happens…
Capsule CRM
- New opportunityNew opportunity in Capsule CRM
- New organizationNew organization in Capsule CRM
- New opportunity from a specific partyNew party opportunity in Capsule CRM
- New personNew person in Capsule CRM
Any other trigger you can think up
Pagerduty
- New incidentNew incident in PagerDuty
- New notificationNew notification in PagerDuty
Any other trigger you can think up
Actions
Do this…
Capsule CRM
- Add opportunityAdd opportunity to Capsule CRM
- Add organizationAdd organization to Capsule CRM
- Add personAdd person to Capsule CRM
- Search organizations Batchsearch organizations in Capsule CRM
- Search people Batchsearch people in Capsule CRM
- Update opportunityUpdate opportunity to Capsule CRM
- Update organizationUpdate organization to Capsule CRM
- Update personUpdate person to Capsule CRM
Any other action you can think up
Pagerduty
- Custom actionCustom action in Pagerduty (Custom)
- Add note to incidentAdd note to incident in PagerDuty
- Get incident by IDGet incident by ID in PagerDuty
- List log entries BatchList log entries in PagerDuty
- Search incident BatchSearch incident in PagerDuty
- Send an eventSend event in PagerDuty
- Update incidentUpdate incident in PagerDuty
Any other action you can think up
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