Do everything in one place
Customize your BMC Helix ITSM and Egnyte integration with the following
triggers and actions.
Triggers
When this happens…
BMC Helix ITSM
- New/updated recordNew/updated record in BMC Helix ITSM
Any other trigger you can think up
Egnyte
- New/updated/deleted eventsNew/updated/deleted events in Egnyte
Any other trigger you can think up
Actions
Do this…
BMC Helix ITSM
- Custom actionCustom action in (Custom)
- Create recordCreate record in BMC Helix ITSM
- Get record details by IDGet record in BMC Helix ITSM
- Search recordsSearch records in BMC Helix ITSM
- Update recordUpdate record in BMC Helix ITSM
Any other action you can think up
Egnyte
- Custom actionCustom action in Egnyte (Custom)
- Copy or move fileCopy or move file in Egnyte
- Copy or move folderCopy or move folder in Egnyte
- Create folderCreate folder in Egnyte
- Download file from selected folderDownload file in Egnyte
- Get event detailsGet file system or note event details in Egnyte
- Get object detailsGet object details in Egnyte
- Search objects BatchSearch objects in Egnyte
- Upload fileUpload file in Egnyte
Any other action you can think up
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