Adobe Admin and Freshservice integrations and automations

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Customize your Adobe Admin and Freshservice integration with the following triggers and actions.

Triggers

When this happens…

Adobe Admin
  • New Group or Product Profile
    New Group or Product Profile in Adobe Admin
  • New User
    New User in Adobe Admin

    • Any other trigger you can think up

Freshservice
  • New ticket
    New ticket in Freshservice
  • New/updated ticket
    New or updated ticket in Freshservice

    • Any other trigger you can think up

Actions

Do this…

Adobe Admin
  • Add Product Profiles to a Group
    Add Product Profiles to a Group in Adobe Admin
  • Assign Groups to a User
    Assign Groups to a User in Adobe Admin
  • Assign Users to a Group
    Assign Users to a Group in Adobe Admin
  • Assign Users to a Product
    Assign Users to a Product in Adobe Admin
  • Create Enterprise User
    Create Enterprise User in Adobe Admin
  • Create Federated User
    Create Federated User in Adobe Admin
  • Create Group
    Create Group in Adobe Admin
  • Delete Group
    Delete Group in Adobe Admin
  • Get Product Info
    Get Product Info in Adobe Admin
  • Get User
    Get User in Adobe Admin
  • Invite User
    Invite User to Organization in Adobe Admin
  • List Groups and Product Profiles
    List Groups and Product Profiles in Adobe Admin
  • List Products
    List Products in Adobe Admin
  • List Users
    List Users in Adobe Admin
  • List Users within Group
    List Users within Group in Adobe Admin
  • Remove Product Profiles from a Group
    Remove Product Profiles from a Group in Adobe Admin
  • Remove User from Organization
    Remove User from Organization in Adobe Admin
  • Unassign Groups from a User
    Unassign Groups from a User in Adobe Admin
  • Unassign Users from a Group
    Unassign Users from a Group in Adobe Admin
  • Unassign Users from a Product
    Unassign Users from a Product in Adobe Admin
  • Update Group
    Update Group in Adobe Admin
  • Update User
    Update User in Adobe Admin

    • Any other action you can think up

Freshservice
  • Custom action
    Custom action in Freshservice (Custom)
  • Create agent
    Create agent in Freshservice
  • Create incident
    Create incident in Freshservice
  • Create onboarding request
    Create onboarding request in Freshservice
  • Create requester
    Create requester in Freshservice
  • Create service request
    Create service request in Freshservice
  • Get agent details
    Get Agent details by ID in Freshservice
  • List agent fields
    List agent fields in Freshservice
  • List service items
    List service items in Freshservice
  • List onboarding form fields
    List onboarding form fields in Freshservice
  • Get requester details
    Get requester by ID in Freshservice
  • List requester fields
    List requester fields in Freshservice
  • List ticket form fields
    List ticket form fields in Freshservice
  • Search agents
    Search agents in Freshservice
  • Search requesters
    Search requesters in Freshservice
  • Search tickets
    Search tickets in Freshservice
  • Update requester
    Update requester in Freshservice

    • Any other action you can think up

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