Intercom and SmartTicket integrations and automations

Seamlessly connect Intercom and SmartTicket. Automate workflows, and boost efficiency with Workato.

Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

Market leaders run on Workato

  • monday.svg
  • box.svg
  • hp-2.svg
  • atlassian.svg
  • cisco.png

Build Powerful Workflows, fast

Triggers

When this happens…

Intercom
  • New company Real-time
    New company in Intercom
  • New contact
    New contact in Intercom
  • New conversation
    New conversation in Intercom
  • New user
    New user in Intercom
  • Updated contact
    Updated contact in Intercom
  • Updated conversation
    Updated conversation in Intercom
  • Updated user
    Updated user in Intercom

    • Any other trigger you can think up

Actions

Do this…

Intercom
  • Custom action
    Custom action in Intercom (Custom)
  • Add conversation note
    Add conversation note in Intercom
  • Archive users Batch
    Archive users in Intercom
  • Get conversation by ID
    Get conversation by ID in Intercom
  • Reply to conversation as user
    Reply to a conversation in Intercom
  • Search conversations by user Batch
    Search conversations by user in Intercom
  • Search notes by user Batch
    Search notes by user in Intercom
  • Search segments by user Batch
    Search segments by user in Intercom
  • Search tags by user Batch
    Search tags by user in Intercom
  • Search user
    Search user in Intercom
  • Update user
    Update user in Intercom
  • Create/update users Batch
    Insert/update users in Intercom

    • Any other action you can think up

SmartTicket
  • Create barcode wallet
    Calls GET /api/customer/create_barcode_wallet.
  • Get customer token
    Calls POST /api/customer/token for a customer ID.
  • Query customers
    Queries customers by customer details and paging.
  • Query events
    Queries events using POST /api/event/.
  • Query memberships
    Queries memberships using GET /api/membership/ with a JSON payload.
  • Query purchases
    Queries purchases using GET /api/purchase/ with a JSON payload.
  • Query tickets
    Queries tickets using POST /api/ticket/query.
  • Query vouchers
    Queries vouchers using GET /api/voucher/ with a JSON payload.
  • Register customer
    Registers a customer using POST /api/customer/register.

    • Any other action you can think up

One platform

  • Power
  • Agility
  • Speed
  • Innovation