Intercom and AI by Workato integrations and automations

Seamlessly connect Intercom and AI by Workato. Automate workflows, and boost efficiency with Workato.

Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

Market leaders run on Workato

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Build Powerful Workflows, fast

Triggers

When this happens…

Intercom
  • New company Real-time
    New company in Intercom
  • New contact
    New contact in Intercom
  • New conversation
    New conversation in Intercom
  • New user
    New user in Intercom
  • Updated contact
    Updated contact in Intercom
  • Updated conversation
    Updated conversation in Intercom
  • Updated user
    Updated user in Intercom

    • Any other trigger you can think up

Actions

Do this…

Intercom
  • Custom action
    Custom action in Intercom (Custom)
  • Add conversation note
    Add conversation note in Intercom
  • Archive users Batch
    Archive users in Intercom
  • Get conversation by ID
    Get conversation by ID in Intercom
  • Reply to conversation as user
    Reply to a conversation in Intercom
  • Search conversations by user Batch
    Search conversations by user in Intercom
  • Search notes by user Batch
    Search notes by user in Intercom
  • Search segments by user Batch
    Search segments by user in Intercom
  • Search tags by user Batch
    Search tags by user in Intercom
  • Search user
    Search user in Intercom
  • Update user
    Update user in Intercom
  • Create/update users Batch
    Insert/update users in Intercom

    • Any other action you can think up

AI by Workato
  • Analyze text
    Analyze text to answer questions using AI by Workato
  • Analyze image
    Analyze image to answer questions using AI by Workato
  • Categorize text
    Classify text based on user-defined categories using AI by Workato.
  • Draft email
    Generate draft email in AI by Workato
  • Parse text
    Parse text to find specific information using AI by Workato
  • Summarize text
    Summarize text using AI by Workato
  • Translate text
    Translate text into a different language using AI by Workato

    • Any other action you can think up

One platform

  • Power
  • Agility
  • Speed
  • Innovation