GoCo and SysAid integrations and automations

Seamlessly connect GoCo and SysAid. Automate workflows, and boost efficiency with Workato.

Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

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Build Powerful Workflows, fast

Triggers

When this happens…

GoCo
  • Document updated Real-time
    Employee Document updated
  • Employee compensation method changed Real-time
    Employee Compensation Method Changed
  • Employee created Real-time
    Employee created
  • Employee deleted Real-time
    Employee deleted
  • Employee terminated Real-time
    Employee terminated
  • Employee updated Real-time
    Employee updated
  • Integration changed Real-time
    Integration info Changed on GoCo
  • Notification created Real-time
    Notification created in Go co connector
  • Payroll sync map resources triggered Real-time
    Payroll Sync Map Resources Triggered
  • Payroll sync newly hired Real-time
    Payroll Sync Newly Hired
  • Payroll sync terminated Real-time
    Payroll Sync Terminated
  • Payroll sync updated Real-time
    Payroll Sync Updated
  • Time off requested Real-time
    Time Off Requested
  • Time off request updated Real-time
    Time Off Request Updated
  • Timesheet entry updated Real-time
    Timesheet Entry Updated
  • Timesheet updated Real-time
    Timesheet Updated
  • Workflow completed Real-time
    Workflow Has Been Completed on GoCo
  • Workflow started Real-time
    New Workflow Started on GoCo
  • Workflow task comment added Real-time
    Workflow Task Comment Added on GoCo
  • Workflow task status changed Real-time
    Workflow Task Status Changed on GoCo
  • Workflow template published Real-time
    Workflow Template Published on GoCo

    • Any other trigger you can think up

SysAid
  • Service Record Created - Advanced Real-time
    Fires when a new service record is created in SysAid containing a raw JSON of data.
  • Service Record Created - Standard Real-time
    Fires when a new service record is created in SysAid containing a standard list of properties.
  • Service Record Updated - Advanced Real-time
    Fires when a service record is updated in SysAid containing a raw JSON of data.
  • Service Record Updated - Standard Real-time
    Fires when a service record is updated in SysAid containing a standard list of properties.

    • Any other trigger you can think up

Actions

Do this…

GoCo
  • Company Additional Deductions List
    Lists Additional Deductions within a Company
  • Company Additional Earnings List
    Lists Additional Earnings within a Company
  • Company Class List
    Lists Company Classes within a Company
  • Company Custom Fields List
    Company Custom Fields List in Go co connector
  • Company Departments List
    Lists Departments within a Company
  • Start a Document
    Start a Document For an Employee
  • Company Documents Templates List
    Lists Documents Templates within a Company
  • Employee Compensation Methods List
    Employee Compensation Methods List in Go co connector
  • Employee Create
    Creates an employee
  • Employee Custom Fields Bulk Update
    Employee Custom Fields Bulk Update in Go co connector
  • Employee Custom Fields List
    Employee Custom Fields List in Go co connector
  • Employee Documents One Off Upload
    Employee Documents One Off Upload in Go co connector
  • Employee Get By ID
    Gets an employee by ID
  • Employee List
    Lists Employees within a Company
  • Employee State Withholdings List
    Employee State Withholdings List in Go co connector
  • Employee Update
    Updates an employee
  • Company Job Titles List
    Lists Job Titles within a Company
  • Company Locations List
    Lists Locations within a Company
  • Inbox Notifications List
    List Inbox Notifications within a Company
  • Payroll Schedule List
    Lists Payroll Schedules within a Company
  • Payroll Sync Employee Apply Changes
    Payroll Sync Employee Apply Changes in Go co connector
  • Payroll Sync Employee Match Provider IDs
    Payroll Sync Employee Match Provider IDs in Go co connector
  • Payroll Sync Match Provider IDs
    Payroll Sync Match Provider IDs in Go co connector
  • Report: Time Tracking Entries
    Report for Time Tracking Entries
  • Time Off Policies List
    Lists Time Off Policies within a Company
  • Time Off Requests Create
    Create a Time Off Requests for an employee.
  • Time Off Requests List
    Lists Time Off Requests within a Company
  • Timesheet Entries List
    Lists Timesheet Entries Within a Company
  • Add New Timesheet Entry
    Add a New Entry For a Timesheet
  • Timesheets List
    Lists Timesheets Within a Company
  • Update Time Off Request Decision
    Approves or Denies a Time Off Request
  • Workflow Fields Bulk Update
    Supports updating Workflow Fields in Bulk
  • Workflow Get By ID
    Gets an workflow by ID
  • Workflow List
    Lists Workflows NOT Resolved within a Company
  • Workflow Start
    Starts a workflow
  • Workflow Task Update
    Updates a Workflow Task
  • Workflow Template Field Create
    Creates a Workflow Template Field
  • Workflow Template Field Update
    Changes a Workflow Template Field
  • Workflow Template Import
    Imports a Workflow Template
  • Workflow Template List
    Lists Workflow Templates within a Company
  • Workflow Template Publish
    Publishes a Workflow Template

    • Any other action you can think up

SysAid
  • Custom action
    Custom action in SysAid (Custom)
  • Add Agent to Groups
    Add a specific Agent to one or more existing user groups in your SysAid account.
  • Add End User to Groups
    Add a specific end user to one or more existing user groups in your SysAid account.
  • Add Activity to a Service Record
    Add a time-tracked activity entry to an existing service record. Activities typically represent work performed, such as troubleshooting, communication, or on-site visits. To learn more about activities.
  • Add a Note to a Service Record
    Add an internal or public note to an existing service record.
  • Convert Agent to End User
    Convert an existing Agent into an End user. This action removes the Agent's elevated permissions and system roles, effectively transitioning them to a standard user profile. Admin group memberships, roles, and access rights associated with the Agent role will be removed as part of this conversion.
  • Convert End User to Agent
    Convert an existing end user into an Agent. This action grants the user agent-level permissions and enables them to be assigned to service records, join support groups, and access agent-only functionality. Group memberships, roles, and access rights associated with the agent role will be removed as part of this conversion.
  • Create a New Agent
    Create a new IT Agent user in your SysAid account. This person will be able to access and manage service records.
  • Create a New Asset
    Create a new asset in your SysAid account
  • Create a New Attachment
    Finalize new attachment creation after the initial call to generate_presigned_url. The is the 3rd call made by the client in the creation flow (1st is generating a presigned URL, 2nd - uploading the object to storage using the presigned URL).
  • Create a New Configuration Item (CI)
    Creates a new Configuration Item (CI)
  • Create a CI Relation Type
    Create a new CI relation type
  • Create a New Company
    Create a new company in your SysAid account.
  • Create a New End User
    Creates a new end user in your SysAid account.
  • Create a New Group
    Creates a new user group in your SysAid account.
  • Create a CI Relation For a Given CI ID
    Creates a CI relation for a given CI ID
  • Create a Service Record
    Create a new service record (ticket) in your SysAid account.
  • Delete Agent
    Permanently delete an Agent from your SysAid account using their unique ID. This action is irreversible. Once deleted, the Agent's data cannot be recovered. Use this endpoint with caution to remove agents who no longer require access to the system.
  • Delete Asset by ID
    Delete an asset from your SysAid account, this action is irreversible
  • Delete a CI by ID
    Delete a CI using it's ID. All links that use this CI will be removed. Once deleted, the data cannot be recovered
  • Delete a CI Relation Type by ID
    Delete the CI relation type. All CI links that use this relation type will be removed. Once deleted, the data cannot be recovered
  • Delete Company by ID
    Delete a company by its ID.
  • Delete End User
    Permanently delete an end user from your SysAid account using their unique ID. This action is irreversible. Once deleted, the end users' data cannot be recovered. Use this endpoint with caution to remove users who no longer require access to the system.
  • Delete a CI Relation For a Given CI ID
    Permanently deletes a CI relation for a given CI using its unique ID
  • Delete a Service Record
    Permanently deletes a service record using its unique ID. This action is irreversible and will remove the record and all associated data from your SysAid account. Deleting a service record may affect reporting, audit trails, or related workflows.
  • Generates a Presigned URL for an Attachment Upload
    The 1st step in the new attachment creation flow - a request to generate a presigned URL. that the client can use to upload an attachment.
  • Get Agent by ID
    Retrieve detailed information about a specific Agent using their unique SysAid ID.
  • Get List of Agents
    Retrieve a paginated list of agents in your account. Each agent record includes personal details, contact information, role-specific attributes, group membership, and company association.
  • Get Asset by ID
    Retrieve an Asset by ID
  • Get List of Assets
    Retrieve a paginated list of assets in your SysAid account.
  • Get Category Hierarchy
    Returns a hierarchical list of categories.
  • Get Configuration Item (CI) by ID.
    Retrieve a Configuration Item (CI) by ID.
  • Get CI Relation Types
    Retrieve a list of CI relation types configured in SysAid
  • Get CI Relations for a Specific CI by ID
    Retrieve all CI relations for a specific CI by its ID
  • Get List of Configuration Item (CI) Subtypes by CI Type ID.
    Retrieve a list of all available Configuration Item (CI) subtypes for the specific CI type.
  • Get List of Configuration Item (CI) Types.
    Retrieve a list of Configuration Item (CI) types.
  • Get List of Configuration Items (CIs)
    Retrieves a list of Configuration Items (CIs) from your SysAid CMDB.
  • Get List of Companies
    Retrieve a list of all companies configured in your SysAid account.
  • Get Company by ID
    Retrieve a company by its ID.
  • Get End User by ID
    Retrieve detailed information about a specific end user using their unique SysAid ID.
  • Get List of End Users
    Retrieve a paginated list of end users in your SysAid account.
  • Get Group by ID
    Retrieve detailed information about a specific group using its unique ID.
  • Get Group Members
    Retrieve a list of all users assigned to a specific group by its unique ID.
  • Get List of Groups
    Retrieve a list of all user groups in your SysAid account.
  • Get Indexes
    Retrieve a list of available field indexes used across SysAid entities (such as service records, users, assets, etc.). Use this endpoint to dynamically discover which fields can be used for building advanced queries or filters in your integration.
  • Get a Service Record by ID
    Retrieve the full details of a specific service record using its unique SysAid ID.
  • Get Service Record's Action Items
    Allows to retrieve service record's action items.
  • Get Service Record Template by ID
    Get a service record template by ID.
  • Get Service Record Template by Service Record ID
    Get a template by the service record ID.
  • Remove Agent from Groups
    Remove a specific Agent from one or more user groups. Removing an agent from all groups may affect their access permissions and assignment behavior.
  • Remove End User from Groups
    Remove a specific End User from one or more user groups.
  • Resolve a Service Record
    Mark a service record as resolved. Use this endpoint to update the status of an open ticket to indicate that the issue has been addressed.
  • Search Service Records by Specific Parameters
    Search for service records based on filters, fields or customized query parameters. You can filter records using fields such as status, category, priority, assigned group or agent, creation date, and more.
  • Send a Message from a Service Record
    Send an email notification directly from a specific service record to an end user or agent.
  • Update Agent Details
    Update the details of an existing Agent identified by their SysAid ID. The new values provided will overwrite existing values.
  • Update an Asset
    Update the details of an existing asset. Existing fields will be overwritten with newly provided information
  • Update the Configuration Item (CI) by ID
    Update the Configuration Item (CI) by ID
  • Update a CI Relation Type by ID
    Updates the CI relation type. Note: Only custom CI relation types can be updated. Standard CI relation types can't be updated
  • Update a Company
    Update the details of an existing company in your SysAid account.
  • Update End User Details
    Update the details of an existing end user identified by their SysAid ID. The new values provided will overwrite existing values.
  • Update Service Record Details
    Update the details of an existing service record using its unique SysAid ID.
  • Updates An Action Item Status
    Allows to update the service record's action item status.

    • Any other action you can think up

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