Amazon Lex and Intercom integrations and automations

Seamlessly connect Amazon Lex and Intercom. Automate workflows, and boost efficiency with Workato.

Ratings

4.9

Peer Insights™

100%

Customer Recommendation

Total

100+

active users

Avg

2 min

to connect

Custom connections

Available

via HTTP connector

Market leaders run on Workato

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Build powerful workflows, fast

Triggers

When this happens…

Intercom
  • New company Real-time
    New company in Intercom
  • New contact
    New contact in Intercom
  • New conversation
    New conversation in Intercom
  • New user
    New user in Intercom
  • Updated contact
    Updated contact in Intercom
  • Updated conversation
    Updated conversation in Intercom
  • Updated user
    Updated user in Intercom

    • Any other trigger you can think up

Actions

Do this…

Amazon Lex
  • Get Bot
    Retrieve Bot information from Amazon Lex
  • Get Bot Aliases
    Retrieve Bot Aliases information from Amazon Lex
  • Get Intent
    Retrieve Intent information from Amazon Lex
  • Get Slot type
    Retrieve Slot type information from Amazon Lex
  • Get Version
    Retrieve object versions in Amazon lex
  • Post text
    Send User input to Amazon Lex at runtime
  • Upsert Bot
    Creates a Bot or replaces an existing one in Amazon Lex
  • Upsert Bot Alias
    Creates a Bot Alias or replaces an existing one in Amazon Lex
  • Upsert Intent
    Creates an Intent or replaces an existing one in Amazon Lex
  • Upsert Slot type
    Creates a custom Slot type or replaces an existing one in Amazon Lex

    • Any other action you can think up

Intercom
  • Custom action
    Custom action in Intercom (Custom)
  • Add conversation note
    Add conversation note in Intercom
  • Archive users Batch
    Archive users in Intercom
  • Get conversation by ID
    Get conversation by ID in Intercom
  • Reply to conversation as user
    Reply to a conversation in Intercom
  • Search conversations by user Batch
    Search conversations by user in Intercom
  • Search notes by user Batch
    Search notes by user in Intercom
  • Search segments by user Batch
    Search segments by user in Intercom
  • Search tags by user Batch
    Search tags by user in Intercom
  • Search user
    Search user in Intercom
  • Update user
    Update user in Intercom
  • Create/update users Batch
    Insert/update users in Intercom

    • Any other action you can think up

One platform

  • Power
  • Agility
  • Speed
  • Innovation

Let’s start automating

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