Freshservice integrations and automations

Seamlessly connect Freshservice with other tools. Automate workflows, and boost efficiency with Workato.

Rating

4.9

Pre-built

150+

integrations

Total

100+

active users

avg

2 min

to connect

Custom Connections

Available

via HTTP connector

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    • Build Powerful Workflows, fast

    Triggers

    When this happens…

    Freshservice
    • New ticket
      New ticket in Freshservice
    • New/updated ticket
      New or updated ticket in Freshservice

      • Any other trigger you can think up

    Actions

    Do this…

    Freshservice
    • Custom action
      Custom action in Freshservice (Custom)
    • Create agent
      Create agent in Freshservice
    • Create incident
      Create incident in Freshservice
    • Create onboarding request
      Create onboarding request in Freshservice
    • Create requester
      Create requester in Freshservice
    • Create service request
      Create service request in Freshservice
    • Create task
      Create a Task in Freshservice
    • Create ticket
      Create a Ticket in Freshservice
    • Delete task
      Delete a Task in Freshservice
    • Get agent details
      Get Agent details by ID in Freshservice
    • List agent fields
      List agent fields in Freshservice
    • List service items
      List service items in Freshservice
    • List onboarding form fields
      List onboarding form fields in Freshservice
    • Get requester details
      Get requester by ID in Freshservice
    • List requester fields
      List requester fields in Freshservice
    • Get task by ID
      Get a Task by id in Freshservice
    • Get ticket by ID
      Get a Ticket in Freshservice
    • List tasks
      List Tasks in Freshservice
    • List ticket form fields
      List ticket form fields in Freshservice
    • List tickets
      List tickets in Freshservice
    • Move ticket
      Move Ticket in Freshservice
    • Restore ticket
      Restore Ticket in Freshservice
    • Search agents
      Search agents in Freshservice
    • Search requesters
      Search requesters in Freshservice
    • Search tickets
      Search tickets in Freshservice
    • Update requester
      Update requester in Freshservice
    • Update task
      Update a Task in Freshservice
    • Update ticket
      Update a Ticket in Freshservice

      • Any other action you can think up

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