OpenAI and Zendesk Sunshine integrations and automations

Seamlessly connect OpenAI and Zendesk Sunshine. Automate workflows, and boost efficiency with Workato.

Ratings

4.9

Peer Insights™

100%

Customer Recommendation

Total

100+

active users

Avg

2 min

to connect

Custom connections

Available

via HTTP connector

Market leaders run on Workato

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Build powerful workflows, fast

Triggers

When this happens…

Zendesk Sunshine
  • New organization
    New organization in Zendesk Sunshine
  • New ticket
    New ticket in Zendesk Sunshine
  • New ticket Real-time
    New ticket in Zendesk Sunshine
  • New/updated records Batch
    Trigger processes batches of new or updated records
  • New user
    New user in Zendesk Sunshine
  • New/updated organization
    New/updated organization in Zendesk Sunshine
  • New/updated ticket
    New/updated ticket in Zendesk Sunshine
  • New/updated ticket Real-time
    New/updated ticket in Zendesk Sunshine
  • New/updated user
    New/updated user in Zendesk Sunshine

    • Any other trigger you can think up

Actions

Do this…

OpenAI
  • Custom action
    Custom action in OpenAI (Custom)
  • Analyse text
    Analyse text to answer user-provided questions using OpenAI
  • Analyse image
    Analyse image to answer user-provided questions using OpenAI
  • Categorize text
    Classify text based on user-defined categories using OpenAI.
  • Send messages to OpenAI models
    Send messages to OpenAI models
  • Draft email
    Generate draft email in OpenAI
  • Generate text embedding
    Generate text embedding in OpenAI
  • Generate or modify images
    Generate an image using OpenAI
  • Moderate text
    Moderate text in OpenAI
  • Parse text
    Parse text to find specific information using OpenAI
  • Summarize text
    Summarize text using OpenAI
  • Transcribe recording
    Transcribe recording in OpenAI
  • Translate text
    Translate text into a different language using OpenAI
  • Translate recording
    Translate recording in OpenAI

    • Any other action you can think up

Zendesk Sunshine
  • Custom action
    Custom action in Zendesk Sunshine (Custom)
  • Create organization membership
    Create organization membership in Zendesk Sunshine
  • Bulk update tickets
    Bulk update tickets in Zendesk Sunshine
  • Create/update records Batch
    Upsert records in Zendesk Sunshine
  • Solve ticket
    Solve ticket in Zendesk Sunshine
  • Create custom object record
    Create custom object record in Zendesk Sunshine
  • Create organization
    Create organization in Zendesk Sunshine
  • Create relationship record
    Create relationship record in Zendesk Sunshine
  • Create ticket
    Create ticket in Zendesk Sunshine
  • Upload attachment
    Upload attachment to Zendesk Sunshine
  • Create user
    Create user in Zendesk Sunshine
  • Delete custom object record by ID
    Delete custom object record in Zendesk Sunshine
  • Delete relationship record by ID
    Delete relationship record in Zendesk Sunshine
  • Delete ticket
    Delete ticket in Zendesk Sunshine
  • Get custom object record by ID
    Get custom object record in Zendesk Sunshine
  • Get organization details by ID
    Get organization details in Zendesk Sunshine
  • Get organizations by external IDs Batch
    Get organizations in Zendesk Sunshine
  • Get relationship record(s) Batch
    Get relationship record(s) in Zendesk Sunshine
  • Get ticket details by ID
    Get ticket details in Zendesk Sunshine
  • Get comments for ticket Batch
    Get comments for a ticket in Zendesk Sunshine
  • Get list of tickets by external IDs Batch
    Get list of tickets by external IDs in Zendesk Sunshine
  • Get user details by ID
    Get user details in Zendesk Sunshine
  • Get list of custom object records by external IDs Batch
    Get custom object records in Zendesk Sunshine
  • List user identities Batch
    Get user identity details in Zendesk Sunshine
  • Get group by name
    Get group by name group in Zendesk Sunshine
  • Search organization member Batch
    Search for a organization member in Zendesk Sunshine
  • Search organizations Batch
    Search for organizations in Zendesk Sunshine
  • Search tickets Batch
    Search for tickets in Zendesk Sunshine
  • Search users Batch
    Search for users in Zendesk Sunshine
  • Update custom object record
    Update custom object record in Zendesk Sunshine
  • Update organization
    Update organization in Zendesk Sunshine
  • Update ticket
    Update ticket in Zendesk Sunshine
  • Update user
    Update user in Zendesk Sunshine

    • Any other action you can think up

One platform

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Let’s start automating

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