EdCast and Zendesk Sunshine integrations and automations

Seamlessly connect EdCast and Zendesk Sunshine. Automate workflows, and boost efficiency with Workato.

Ratings

4.9

Peer Insights™

100%

Customer Recommendation

Total

100+

active users

Avg

2 min

to connect

Custom connections

Available

via HTTP connector

Market leaders run on Workato

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Build powerful workflows, fast

Triggers

When this happens…

Zendesk Sunshine
  • New organization
    New organization in Zendesk Sunshine
  • New ticket
    New ticket in Zendesk Sunshine
  • New ticket Real-time
    New ticket in Zendesk Sunshine
  • New/updated records Batch
    Trigger processes batches of new or updated records
  • New user
    New user in Zendesk Sunshine
  • New/updated organization
    New/updated organization in Zendesk Sunshine
  • New/updated ticket
    New/updated ticket in Zendesk Sunshine
  • New/updated ticket Real-time
    New/updated ticket in Zendesk Sunshine
  • New/updated user
    New/updated user in Zendesk Sunshine

    • Any other trigger you can think up

Actions

Do this…

EdCast
  • Add Learning goals to the user
    Add a Learning goal to the user in Edcast LXP
  • Add a Member to a Group
    Add a member to a group in EdCast LXP
  • Assign manager to user
    Assign manager to user by User External ID or User Email ID.
  • Create a new Job Opportunity
    Create a new job opportunity in EdCast OMP
  • Create a Group
    Create a group in EdCast LXP
  • Create User Badge
    Create badge for a user in EdCast LXP
  • Create User Skill
    Create Skill for a user in EdCast LXP
  • Create User Records
    Create users records in EdCast LXP (maximum batches of 10)
  • Custom action
    Custom action in EdCast LXP
  • Delete a Job opportunity
    Delete an existing job opportunity in EdCast OMP
  • Delete user skill
    Delete User Skill from Edcast LXP
  • Get Job Opportunity
    Get a single job opportunity details from EdCast OMP
  • Get list of Job Opportunities
    Get list of all job opportunities from EdCast OMP
  • Get list of users
    Get list of users in EdCast LXP
  • Get Groups
    Get groups in EdCast LXP
  • Get user by ID
    Get a user record in EdCast LXP
  • Get User Skill Credentials
    Get Skill credential for a user in EdCast LXP
  • Get Users Groups
    Returns the user's group(s) from EdCast LXP
  • Remove Learning goals to the user
    Remove a Learning goal of the user in Edcast LXP
  • Remove a Member From a Group
    Remove a Member from a Group in EdCast LXP
  • Unassign manager from user
    Unassign manager from user by User External ID or User Email ID
  • Update a Job Opportunity
    Update an existing job opportunity in EdCast OMP
  • Update a Group
    Update a group in EdCast LXP
  • Update User Record by ID
    Update a user record in EdCast LXP
  • Update User Status
    Update a user's status in EdCast LXP

    • Any other action you can think up

Zendesk Sunshine
  • Custom action
    Custom action in Zendesk Sunshine (Custom)
  • Create organization membership
    Create organization membership in Zendesk Sunshine
  • Bulk update tickets
    Bulk update tickets in Zendesk Sunshine
  • Create/update records Batch
    Upsert records in Zendesk Sunshine
  • Solve ticket
    Solve ticket in Zendesk Sunshine
  • Create custom object record
    Create custom object record in Zendesk Sunshine
  • Create organization
    Create organization in Zendesk Sunshine
  • Create relationship record
    Create relationship record in Zendesk Sunshine
  • Create ticket
    Create ticket in Zendesk Sunshine
  • Upload attachment
    Upload attachment to Zendesk Sunshine
  • Create user
    Create user in Zendesk Sunshine
  • Delete custom object record by ID
    Delete custom object record in Zendesk Sunshine
  • Delete relationship record by ID
    Delete relationship record in Zendesk Sunshine
  • Delete ticket
    Delete ticket in Zendesk Sunshine
  • Get custom object record by ID
    Get custom object record in Zendesk Sunshine
  • Get organization details by ID
    Get organization details in Zendesk Sunshine
  • Get organizations by external IDs Batch
    Get organizations in Zendesk Sunshine
  • Get relationship record(s) Batch
    Get relationship record(s) in Zendesk Sunshine
  • Get ticket details by ID
    Get ticket details in Zendesk Sunshine
  • Get comments for ticket Batch
    Get comments for a ticket in Zendesk Sunshine
  • Get list of tickets by external IDs Batch
    Get list of tickets by external IDs in Zendesk Sunshine
  • Get user details by ID
    Get user details in Zendesk Sunshine
  • Get list of custom object records by external IDs Batch
    Get custom object records in Zendesk Sunshine
  • List user identities Batch
    Get user identity details in Zendesk Sunshine
  • Get group by name
    Get group by name group in Zendesk Sunshine
  • Search organization member Batch
    Search for a organization member in Zendesk Sunshine
  • Search organizations Batch
    Search for organizations in Zendesk Sunshine
  • Search tickets Batch
    Search for tickets in Zendesk Sunshine
  • Search users Batch
    Search for users in Zendesk Sunshine
  • Update custom object record
    Update custom object record in Zendesk Sunshine
  • Update organization
    Update organization in Zendesk Sunshine
  • Update ticket
    Update ticket in Zendesk Sunshine
  • Update user
    Update user in Zendesk Sunshine

    • Any other action you can think up

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